Data Center Technician Intern — Hands-On Cloud Infra

Amazon Inc.; Cape Town; On-site; ZAR 112,000 - 156,000; Full time

Job summary

Amazon Web Services in Cape Town invites you to join a six-month full-time Data Center Technician Intern program on site. This internship could lead to a full-time role based on performance and business needs.

You will diagnose and repair server hardware and network issues, shadow experienced AWS technicians, document procedures, and learn to operate within SLAs while collaborating with cross-functional teams.

Qualifications

• Completed or due to complete before internship end date a higher education qualification (NQF 4–6) or Bachelor's in IT/related field.
• Professional English proficiency, both written and verbal.
• Ability to work well in a team with strong time management skills.

Responsibilities

• Troubleshoot server hardware with AWS technicians.
• Meet SLAs for assigned trouble tickets.
• Shadow AWS technicians during network troubleshooting to build diagnostic skills.
• Replace media in servers as guided by AWS.
• Interact with on-site third-party vendors and contractors.
• Learn to install equipment and create documentation.

Skills

Teamwork

Time management

Troubleshooting

English proficiency

Communication

Education

Bachelor's degree in IT or related field

Tools

Linux basics

Networking basics

Job description

Amazon Web Services in Cape Town invites you to join a six-month full-time Data Center Technician Intern program on site. This internship could lead to a full-time role based on performance and business needs.

You will diagnose and repair server hardware and network issues, shadow experienced AWS technicians, document procedures, and learn to operate within SLAs while collaborating with cross-functional teams.