Cloud / SRE Platform Engineer

Syspro; Johannesburg; Hybrid; ZAR 600,000 - 1,000,000; Full time

Benefits offered by this job

25 days annual leave

30 days paid sick leave over 3-year

Hybrid working environment

Job summary

Syspro is seeking an SRE Platform Engineer to design, build, and maintain reliable, scalable cloud platform infrastructure. You will apply SRE practices, automate workflows, and partner with development teams to embed reliability into the software delivery lifecycle.

You will manage Kubernetes clusters, CI/CD pipelines, IaC tooling, and observability stacks, using AI-assisted monitoring to reduce MTTR and prevent incidents.

Qualifications

• Bachelor’s Degree in Computer Science, IT, or related field or equivalent level qualification.
• Demonstrated hands-on experience with Kubernetes, CI/CD pipelines, and cloud infrastructure management.
• Certified Kubernetes Administrator (CKA) or cloud certifications are advantageous.

Responsibilities

• Design and implement scalable, reliable platform infrastructure using SRE principles including SLOs, error budgets, and reliability targets.
• Automate operational workflows via IaC tooling and CI/CD configuration to speed deployments.
• Monitor platform health with observability tools and drive root-cause analysis to prevent recurrence.
• Maintain and improve Kubernetes-based environments ensuring security and availability.
• Apply AI-assisted monitoring and anomaly detection to reduce MTTR and surface predictive insights.
• Collaborate with development teams and architects to embed reliability in system design.
• Participate in on-call rotations and post-incident reviews.

Skills

Site reliability engineering

Kubernetes

CI/CD and IaC

Python/Bash

Observability tools

AI/AIOps tooling

Incident response

Collaboration

Self-learning

Education

Bachelor's degree in Computer Science or related field

Tools

Kubernetes

Terraform

Ansible

Helm

GitLab CI

GitHub Actions

Jenkins

Job description

The SRE Platform Engineer is responsible for designing, building, and maintaining the reliability, availability, and scalability of Syspro’s cloud platform infrastructure. Applying site reliability engineering principles alongside modern AIOps tooling, the role ensures platform resilience, automates operational workflows, and partners with development teams to embed reliability into the software delivery lifecycle.

Job Requirement

Minimum Level of Education

• Bachelor’s Degree in Computer Science, Information Technology, or a related field; or equivalent NQF Level 7 qualification.

Beneficial Qualifications

• Certified Kubernetes Administrator (CKA); AWS, GCP, or Azure cloud certifications; Google SRE or DORA-related training advantageous.
• 4-6 years in a platform engineering, DevOps, or site reliability engineering role. Demonstrated hands-on experience with Kubernetes, CI/CD pipelines, and cloud infrastructure management. Proven ability to own and resolve production incidents independently.

Beneficial Experience

• Experience with multitenancy cloud platform environments. Exposure to AIOps or AI-assisted observability platforms. Terraform or Ansible infrastructure-as-code experience. Background in B2B SaaS or ERP software environments.

Special Skills and Knowledge

• Site reliability engineering: working knowledge of SLOs, SLIs, error budgets, and reliability engineering practices.
• Kubernetes and container orchestration: hands-on experience managing Kubernetes clusters, workloads, and networking configurations.
• CI/CD and IaC: proficiency with pipeline tooling (GitLab CI, GitHub Actions, Jenkins) and infrastructure-as-code (Terraform, Helm, Ansible).
• Observability and monitoring: competency with tools such as Prometheus, Grafana, Datadog, or equivalent platforms.
• AI and AIOps tooling: ability to apply AI-assisted monitoring and anomaly detection tools to improve platform health and reduce MTTR.
• Solid scripting languages (Python, Bash).
• Incident response: disciplined approach to on-call responsibilities, structured incident management, and blameless post-mortems.
• Collaboration and communication: ability to work effectively with development teams, architects, and operations leadership.
• Self-driven learning: commitment to staying current with evolving SRE practices, cloud-native tooling, and platform technologies.

Job responsibility:

• Design and implement scalable, reliable platform infrastructure using SRE principles — including service-level objectives (SLOs), error budgets, and reliability targets — to drive consistent uptime and performance.
• Automate operational workflows through infrastructure-as-code (IaC) tooling and CI/CD pipeline configuration, eliminating manual toil and accelerating deployment velocity.
• Monitor and observe platform health across services using observability tooling (Prometheus, Grafana, or Datadog equivalents), responding to incidents and driving root-cause analysis to prevent recurrence.
• Maintain and improve Kubernetes-based container orchestration environments, ensuring optimal resource allocation, availability, and security posture across all workloads.
• Leverage AI-assisted monitoring, AIOps platforms, and ML-based anomaly detection tools to proactively identify platform risks, reduce mean time to resolution (MTTR), and surface predictive insights for the team.
• Collaborate with development teams and the Senior Kubernetes Architect to embed reliability requirements into system design from the outset, participating in design reviews and pre-production readiness assessments.
• Participate in on-call rotations and incident response, contributing to post-incident reviews and implementing corrective actions to strengthen platform resilience.
• Contribute to capacity planning, disaster recovery design, and business continuity efforts, maintaining up-to-date runbooks and operational documentation.
• 25 annual leave days
• 30 days paid sick leave over 3-year cycle
• Hybrid working environment (2 - 3 office days as determined by the function/ manager)