Clinic Manager

Siloam Hospitals Group; Cathedral Peak Hotel; On-site; ZAR 331,000 - 552,000; Full time

Job summary

Siloam International Hospitals (Siloam) is Indonesia’s progressive healthcare provider. We are seeking an experienced Clinic Manager to lead the Ciujung facility’s operations, ensure high-quality patient care, and drive operational excellence in compliance with healthcare regulations.

The role requires a medical degree and at least two years of clinic or hospital management experience, plus strong leadership, budgeting, and EHR proficiency to deliver efficient, patient-focused services.

Qualifications

• Minimum 2 years in clinic, hospital, or healthcare facility management.
• Demonstrated leadership and team management experience.
• Strong knowledge of healthcare regulations, accreditation standards, and clinic operations.
• Budgeting, operational planning, and resource management experience.
• Proficiency in electronic health records (EHR) and healthcare management software.
• Excellent communication and problem-solving skills.

Responsibilities

• Oversee daily clinic operations, staffing, scheduling, resource allocation, and facility management.
• Lead, supervise, and develop clinical and administrative teams to ensure efficient and high-quality service delivery.
• Ensure compliance with healthcare regulations, accreditation standards, and organizational policies.
• Manage clinic budgets, operational planning, and resource utilization to achieve organizational goals.
• Monitor clinic performance, analyze operational data, and implement continuous improvement initiatives.
• Coordinate with healthcare professionals to optimize patient care and clinical outcomes.
• Manage patient concerns and ensure a high standard of patient satisfaction.
• Oversee inventory, procurement, and maintenance of medical supplies and equipment.
• Maintain accurate operational records and prepare reports for management.

Skills

Leadership

Budgeting

EHR proficiency

Healthcare operations

Communication

Problem-solving

Education

Bachelor's degree in Medicine (Medical Doctor)

Tools

Microsoft Office

Electronic Health Records (EHR) systems

Job description

Siloam International Hospitals (Siloam) is Indonesia’s most progressive and innovative healthcare provider that has set the benchmark for high quality healthcare services in Indonesia. Siloam’s medical team of more than 500 general practitioners, 2,200 specialist doctors, and 9,000 nurses, allied health, and support staff, offers international quality healthcare services to nearly two million patients annually.

With equal access to medical care in Indonesia still a challenge, Siloam’s business strategy allows its hospital to operate on a lower cost based on economic of scale. Hence, Siloam is able to increase affordability from all socio-economic backgrounds and provide access to quality and affordable healthcare all over Indonesia. The company’s vision of International quality, reach, scale, and godly compassion establishes the platform for Siloam to respond to the dynamic social transformation in Indonesia.

Job Description

We are seeking an experienced and dedicated Clinic Manager to lead the operations of our healthcare facility in Ciujung, Indonesia. In this role, you will oversee daily clinic operations, ensure high-quality patient care, drive operational excellence, and maintain compliance with healthcare regulations and organizational standards.

Responsibilities

• Oversee daily clinic operations, including staffing, scheduling, resource allocation, and facility management.
• Lead, supervise, and develop clinical and administrative teams to ensure efficient and high-quality service delivery.
• Ensure compliance with healthcare regulations, accreditation standards, and organizational policies.
• Manage clinic budgets, operational planning, and resource utilization to achieve organizational goals.
• Monitor clinic performance, analyze operational data, and implement continuous improvement initiatives.
• Coordinate with healthcare professionals to optimize patient care and clinical outcomes.
• Manage patient concerns and ensure a high standard of patient satisfaction.
• Oversee inventory, procurement, and maintenance of medical supplies and equipment.
• Maintain accurate operational records and prepare reports for management.

Required Qualifications

• Bachelor's Degree in Medicine (Medical Doctor).
• Minimum 2 years experience in clinic, hospital, or healthcare facility management.
• Demonstrated leadership and team management experience.
• Strong knowledge of healthcare regulations, accreditation standards, and clinic operations.
• Experience in budgeting, operational planning, and resource management.
• Proficiency in electronic health records (EHR), healthcare management systems, and Microsoft Office.
• Strong analytical, organizational, problem-solving, and decision-making skills.
• Excellent communication and interpersonal skills with the ability to lead multidisciplinary teams.
• Customer-oriented mindset with a commitment to delivering high-quality healthcare services.