Client Solutions Coordinator for Food Safety Excellence

SafetySA July, 2026; South Africa; On-site; ZAR 300,000 - 420,000; Full time

Job summary

SafetySA July, 2026 is seeking a driven Client Solutions Coordinator in Midrand, South Africa. You will support high-quality client service and coordinate information across systems, portals, and internal teams to ensure smooth service delivery and data accuracy.

The role focuses on client engagement, training, and process improvements, with a strong emphasis on stakeholder communication and operational excellence. On-site work in a food safety context is required.

Qualifications

• Bachelor's degree in a relevant field is required.
• 1–2 years' experience in customer service or coordination.
• Exposure to food safety or retail environments is advantageous.
• Experience with client portals and CRM platforms is preferred.

Responsibilities

• Provide day-to-day client service and timely query resolution.
• Support client relationships through effective communication and service delivery.
• Assist in implementing client service strategies and improvements.
• Maintain and update client profiles and audit protocols in internal systems.
• Ensure data accuracy across platforms and resolve discrepancies.
• Coordinate updates to the audit system and support operations teams.
• Assist in tracking service delivery metrics and reporting.
• Provide client training on system/portal usage and maintain guides.

Skills

Customer service

Client coordination

CRM systems

Data management

Communication

Stakeholder management

Education

Bachelor's degree in Business Administration, Food Safety, Retail Management, or related field

Tools

CRM platforms

Databases

IT systems

Job description

SafetySA July, 2026 is seeking a driven Client Solutions Coordinator in Midrand, South Africa. You will support high-quality client service and coordinate information across systems, portals, and internal teams to ensure smooth service delivery and data accuracy.

The role focuses on client engagement, training, and process improvements, with a strong emphasis on stakeholder communication and operational excellence. On-site work in a food safety context is required.