Client Services Data Capture Specialist

Kabstrading Co; KwaZulu-Natal; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Kabstrading Co in Richards Bay, South Africa is seeking a DATA CAPTURER / CALL AGENT to handle inbound and outbound telephonic communication with our client base.

You will ensure service quality exceeds expectations, utilise IT systems accurately, and provide accurate product information in line with standards. Duties include routing calls to the right departments when queries can\'t be resolved and maintaining constructive client relationships.

Qualifications

• Inbound/outbound telephonic communication with client base.
• Accurate data handling and IT system use.

Responsibilities

• Handle inbound/outbound calls with clients.
• Provide accurate product information per standards.
• Refer calls to appropriate departments when queries cannot be resolved.
• Maintain constructive relationships with clients.

Job description

Kabstrading Co in Richards Bay, South Africa is seeking a DATA CAPTURER / CALL AGENT to handle inbound and outbound telephonic communication with our client base.

You will ensure service quality exceeds expectations, utilise IT systems accurately, and provide accurate product information in line with standards. Duties include routing calls to the right departments when queries can\'t be resolved and maintaining constructive client relationships.