Client Relations Consultant — Build Customer Partnerships

Pivot Services; Mthatha; On-site; ZAR 42 - 64; Full time

Job summary

Old Mutual in Mthatha is seeking an OMF Client Relations Consultant to provide advanced product and service information, process orders, and develop key customer relationships. You will assist customers with inquiries, identify needs, and help guide them to suitable solutions as part of a dedicated team at the Mthatha Plaza location.

The role emphasizes prospecting new clients, building lasting relationships, and delivering excellent service.

Qualifications

• Provide advanced product/service information.
• Record and process customer orders.

Responsibilities

• Product/Service Information Provide advanced product/service information.
• Customer Order Processing Record and process customer orders, selecting the... - escalates appropriately.
• Customer Relationship Development / Prospecting Make calls (by telephone or in person) to allocated potential customers to dev...

Skills

Customer service

Relationship building

Prospecting

Job description

Old Mutual in Mthatha is seeking an OMF Client Relations Consultant to provide advanced product and service information, process orders, and develop key customer relationships. You will assist customers with inquiries, identify needs, and help guide them to suitable solutions as part of a dedicated team at the Mthatha Plaza location.

The role emphasizes prospecting new clients, building lasting relationships, and delivering excellent service.