CLIENT GROWTH & SOLUTIONS MANAGER

AI BOSS (Pty) Ltd; Roodepoort; Hybrid; ZAR 223,000 - 335,000; Full time

Job summary

AI BOSS in Johannesburg seeks a Client Growth & Solutions Manager to drive B2B sales and nurture strategic client relationships. The role blends AI, automation and technology solutions to turn business needs into measurable value, with a hybrid Johannesburg base and occasional client visits.

You will own the client journey from discovery to retainer renewals, coordinate with Studio and technical teams, and grow recurring revenue through proactive account management.

Qualifications

• Experience selling B2B services and closing retainers.
• Proven ability to manage client relationships and renewals.
• Strong communication, listening and presentation skills.

Responsibilities

• Find and qualify opportunities, lead discovery conversations, present solutions, negotiate within approved terms and close new retainers.
• Own portfolio relationships, build trust, identify opportunities to deliver more value and renewals.
• Schedule weekly client meetings, capture decisions and actions, align delivery expectations.

Skills

B2B sales

Client relationships

Negotiation

Business communication

Tools

CRM

Job description

This is a remote position.

CLIENT GROWTH & SOLUTIONS MANAGER

AI BOSS | B2B Sales • Client Relationships • AI & Technology Solutions

Location: Johannesburg — hybrid, with client visits

Employment: Full-time, permanent

Reports to: CEO

Remuneration: R20,000–R30,000 per month, depending on experience, plus a progressive percentage of the monthly recurring revenue (MRR) from the client portfolio you grow and maintain. Incentive tiers and qualifying conditions will be agreed in writing.

Win the client. Understand the business. Turn requirements into results.

AI BOSS helps businesses improve how they operate through AI, automation and custom business systems. We’re looking for a commercially sharp, highly organised relationship builder who can close new business and become the trusted partner our clients rely on.

You will own the client journey—from the first discovery conversation and signing a retainer to weekly client meetings, clear delivery requirements, renewals and account growth. You’ll work closely with AI BOSS Studio and our technical team to turn business needs into practical, valuable solutions.

What you will own

• Sales and growth: Find and qualify opportunities, lead discovery conversations, present solutions, prepare proposals, negotiate within approved terms and close new retainers.
• Client relationships: Become the primary contact for your portfolio, build trust and proactively identify opportunities to deliver more value.
• Weekly client meetings: Share progress beforehand, understand emerging needs, agree priorities and record clear decisions, owners and next actions.
• Requirements and delivery briefs: Translate client needs into clear, prioritised requirements and acceptance criteria that Studio and the technical team can execute.
• Commercial discipline: Manage expectations, retainer capacity and scope changes. Confirm feasibility, estimates and delivery commitments with the technical team before promising them to clients.
• Delivery follow-through: Coordinate demonstrations, feedback and client sign-off, and ensure clients understand what has been delivered and its value.
• Account retention and expansion: Maintain strong client relationships, support renewals and grow recurring revenue through relevant additional services.
• - Accurate reporting: Keep the CRM, sales pipeline, client backlog and commitments current.

What you bring

• A demonstrated ability to sell B2B services, handle objections and close business.
• Experience managing client relationships and following through after the sale.
• Confidence engaging business owners and senior decision-makers.
• Strong listening, questioning, presentation and written communication skills.
• The ability to understand business processes and turn ambiguous requests into clear, actionable briefs.
• Commercial judgement, attention to detail and consistent follow-through.
• An interest in AI, automation and technology, with the ability to learn and explain solutions clearly.
• Excellent English communication. Afrikaans is extremely helpful, particularly in client meetings and relationship building.
• A valid driver’s licence and reliable transport for client visits.

Experience in technology services, digital agencies, software implementation, account management, customer success or business consulting would be valuable. A business-analysis qualification is welcome but not essential. Coding, SQL and database design are not prerequisites; technical architecture and implementation remain with Studio and engineering.

What success looks like

Profitable new retainers, retained and growing client accounts, well-defined requirements, reliable commitments and clients who can clearly see the value AI BOSS delivers.

Why join AI BOSS?

Work directly with the leadership team in a business applying AI to real operational challenges. Build lasting client relationships and grow your earning potential as the recurring revenue of the portfolio you develop and maintain grows.