Client-First Loan Specialist for Growth & Compliance

Sheshisa Finance; KwaZulu-Natal; On-site; ZAR 200 000 - 300 000; Full time

Job summary

An established industry player is looking for a Loan Originator to join their dynamic team in Kokstad. This customer-facing role is crucial as it serves as the first point of contact for clients seeking loans. The ideal candidate will possess outstanding customer service and communication skills, ensuring a welcoming experience for both new and returning clients. Responsibilities include reviewing loan applications, processing customer requests, and ensuring compliance with regulations. If you're passionate about helping others and have a knack for effective communication, this opportunity could be the perfect fit for you.

Qualifications

• Above-average customer service and communication skills required.
• Experience in loan processing and customer interaction is beneficial.

Responsibilities

• Engage with customers to assess and review loan applications.
• Quote customers on loans and capture details for applications.
• Ensure compliance with NCA & NCR Regulations.

Skills

Customer Service Skills

Communication Skills

Effective Listening

Empathy

Job description

An established industry player is looking for a Loan Originator to join their dynamic team in Kokstad. This customer-facing role is crucial as it serves as the first point of contact for clients seeking loans. The ideal candidate will possess outstanding customer service and communication skills, ensuring a welcoming experience for both new and returning clients. Responsibilities include reviewing loan applications, processing customer requests, and ensuring compliance with regulations. If you're passionate about helping others and have a knack for effective communication, this opportunity could be the perfect fit for you.