Customer-Centric Loan Applications Specialist

Sheshisa Finance; Gauteng; On-site; ZAR 150,000 - 250,000; Full time

Job summary

An established industry player is seeking a Loan Originator to join their team. In this customer-facing role, you'll be the first point of contact for clients, utilizing your exceptional customer service and communication skills to guide them through the loan application process. This position involves assessing loan applications, liaising with clients, and ensuring compliance with regulations. If you thrive in a dynamic environment and are passionate about helping others achieve their financial goals, this opportunity could be the perfect fit for you.

Qualifications

• Above-average customer service and communication skills are essential.
• Experience in handling loan applications and customer interactions.

Responsibilities

• Engage with customers to assess and review loan applications.
• Quote customers on loans and capture details for applications.
• Ensure compliance with NCA & NCR Regulations.

Skills

Customer Service Skills

Communication Skills

Effective Listening Skills

Empathy

Job description

An established industry player is seeking a Loan Originator to join their team. In this customer-facing role, you'll be the first point of contact for clients, utilizing your exceptional customer service and communication skills to guide them through the loan application process. This position involves assessing loan applications, liaising with clients, and ensuring compliance with regulations. If you thrive in a dynamic environment and are passionate about helping others achieve their financial goals, this opportunity could be the perfect fit for you.