Client-First External Branch Sales & Service

RMB Nigeria Limited; Johannesburg; On-site; ZAR 512,000 - 613,000; Full time

Job summary

FNB is seeking a Branch External Sales and Service Advisor to deliver personalized service in a high-volume environment. You will identify client financial needs, advise on suitable products, and manage ongoing relationships to meet branch targets.

The role requires FAIS/TCF knowledge, strong communication, and a client-centric approach, with sales and service targets to achieve. Training and growth opportunities are provided within a dynamic team.

Qualifications

• Grade 12 / NQF4 required; NQF5 in Banking or related field preferred.
• 1–3 years in customer-facing roles, service delivery or client support in financial services.
• Strong FAIS, TCF knowledge and compliance awareness.

Responsibilities

• Build and manage long-term client relationships to support retention and growth.
• Provide compliant, professional financial advice in a high-volume branch environment.
• Educate customers on banking platforms aligned with their needs and maintain accurate records.

Skills

Client focus

Sales targets

Communication

Ethical advisory

Education

Grade 12 / NQF4

NQF5 Banking/Business

Job description

FNB is seeking a Branch External Sales and Service Advisor to deliver personalized service in a high-volume environment. You will identify client financial needs, advise on suitable products, and manage ongoing relationships to meet branch targets.

The role requires FAIS/TCF knowledge, strong communication, and a client-centric approach, with sales and service targets to achieve. Training and growth opportunities are provided within a dynamic team.