Clerk - Costing & Warranty

Daimler Truck Southern Africa Ltd; Centurion; On-site; ZAR 50 000 - 200 000; Full time

Job summary

A leading commercial vehicle manufacturer seeks a Costing & Warranty Clerk in Centurion, South Africa. The role includes ensuring accurate job cards, monitoring workshop performance, and enhancing customer service. Candidates must have a minimum of Grade 12 and at least 3 years of experience in a commercial vehicle setting. Proficiency in computer systems, preferably Kerridge, is essential. Closing date for applications: 24 November 2025.

Qualifications

• Minimum of 3 years’ experience as Costing & Warranty Clerk in a Commercial Vehicle environment.
• Proficiency in computer systems ideally with Kerridge experience.
• Strong attention to detail and customer service.

Responsibilities

• Ensure correctness of job cards and invoicing.
• Monitor and report on workshop performance.
• Administer customer requests for estimates.

Skills

Attention to detail

Customer service skills

Computer literacy

Education

Grade 12

Experience in costing in a commercial vehicle environment

Tools

Kerridge system

Job description

About Us

Since the invention of the truck over 125 years ago, Daimler Truck AG has been a pioneer in the commercial vehicle sector and is today one of the world’s largest commercial vehicle manufacturers. Established in South Africa over 60 years ago, Daimler Truck Southern Africa Ltd together with its subsidiaries Daimler Truck Financial Services South Africa (Pty) Ltd and Sandown Motor Holdings (Pty) Ltd provides an optimal experience for our esteemed customers based on a comprehensive products and services portfolio. The Group’s success is based on its leading brands inclusive of Mercedes-Benz Trucks, Mercedes-Benz Buses, and FUSO Trucks in addition to offering parts and services for Freightliner and Western Star Trucks. Its product range is backed by its market-leading value-added services in Fleetboard, TruckStore, TruckTraining, and Financial Services. With a Southern African footprint that includes South Africa, Namibia, Lesotho, Botswana, Eswatini, Malawi, Mozambique, Zimbabwe, and Zambia, the company is headquartered in Pretoria, the capital city of South Africa, and all its products are assembled locally in its East London production plant.

Key Duties and Responsibilities

Service Costing

• Ensure correctness and completeness of job card with regard to number, correct account number, credit limits, vehicle details etc.
• Ensure job cards are invoiced and cost accurately and timeously.
• Ensure correct number of labour hours against the flat rate manual is cost; include sublet work, oil and consumables.

Workshop performance

• Monitor and report updating requirements of technical database for time and efficiency analysis to the Service Admin Manager.
• Monitor WIP.

Customer Service

• Ensure requests for estimates are administered accurately and efficiently.
• Ensure high quality of costing so as to enhance customer satisfaction minimizing customer disputes.

Administration

• Ensure all vehicles are checked for accuracy.
• Ensure all relevant documents are authorized attached (repair, orders for costing, parts requisition, diagnosis reports etc) to comply with DTSA audit standard.
• Ensure all job cards are filed.

Education & experience

• Minimum Grade 12.
• Computer Literate (preferably Kerridge system experience).
• Minimum of 3 years’ experience as Costing & Warranty Clerk In a Commercial Vehicle environment.

Other important Information

• Foreign nationals must qualify for a work visa/permit as per the provisions of the Immigration Act 13, 2002.
• Employment Equity Plan in terms of the Employment Equity Act, No 58, 1998. Code of good practice on the employment of people with disabilities.

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Our company places emphasis on reducing environmental footprint and contributing positively to society.

Application closing date: 24 November 2025