Cleaning Service Manager

Placements24; Mossel Bay; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Company vehicle provided for business1

Health and retirement benefits

Paid time off and holidays

Growth opportunities within the公司

Job summary

Placements24 in Mossel Bay is seeking an experienced Cleaning Service Manager to lead our cleaning operations. You will manage a team of cleaning staff, set schedules, monitor quality, and ensure client satisfaction across a busy service portfolio.

The role requires strong leadership, hands-on organization, and a solid understanding of cleaning techniques, products, and equipment, plus budgeting and client communications.

Qualifications

• Proven experience in a management role within the cleaning or facilities management industry.
• Strong leadership and team management skills.
• Excellent understanding of cleaning techniques, products, and equipment.
• Proficiency in scheduling software and basic financial management.
• Strong customer service and communication abilities.
• Ability to problem-solve effectively and make sound decisions under pressure.

Responsibilities

• Manage and supervise the day-to-day operations of the cleaning service team.
• Develop and implement effective cleaning schedules and work plans.
• Conduct regular quality assurance checks to ensure service standards are met or exceeded.
• Recruit, train, and motivate cleaning staff to ensure high performance and retention.
• Manage inventory of cleaning supplies and equipment, ensuring cost-effectiveness.
• Serve as the primary point of contact for client inquiries and service-related issues.

Skills

Leadership

Team management

Scheduling

Budgeting/Financial management

Customer service

Quality control

Tools

Scheduling software

Job description

About the Role

Our client is looking for an experienced and dynamic Cleaning Service Manager to lead their operations in Mossel Bay. This role is responsible for overseeing all aspects of the cleaning services provided to clients, ensuring the highest standards of quality, efficiency, and customer satisfaction. You will manage a team of cleaning staff, develop work schedules, conduct quality control inspections, and handle client communications. The ideal candidate will possess strong leadership capabilities, excellent organizational skills, and a deep understanding of cleaning operations and best practices within the service industry.

Key Responsibilities

• Manage and supervise the day-to-day operations of the cleaning service team.
• Develop and implement effective cleaning schedules and work plans.
• Conduct regular quality assurance checks to ensure service standards are met or exceeded.
• Recruit, train, and motivate cleaning staff to ensure high performance and retention.
• Manage inventory of cleaning supplies and equipment, ensuring cost-effectiveness.
• Serve as the primary point of contact for client inquiries and service-related issues.

Requirements

• Proven experience in a management role within the cleaning or facilities management industry.
• Strong leadership and team management skills.
• Excellent understanding of cleaning techniques , products, and equipment.
• Proficiency in scheduling software and basic financial management.
• Strong customer service and communication abilities.
• Ability to problem-solve effectively and make sound decisions under pressure.

Benefits

• Attractive salary package with performance bonuses.
• Company vehicle provided for business use.
• Comprehensive health and retirement benefits.
• Generous paid time off and holiday leave.
• Opportunities for professional growth and advancement within the company.