Claims Specialist: AD, Third-Party & Recoveries

Huntswood; Durban; On-site; ZAR 300,000 - 420,000; Full time

Benefits offered by this job

Medical insurance

Incentives and bonuses

Attendance bonuses

Lunch/breakfast program

Job summary

Huntswood in Durban is seeking an enthusiastic claims professional to manage Accidental Damage, third-party liability and recovery claims. You will assess liability, validate evidence and provide well-founded decisions that balance customer outcomes with business value.

With 1–3 years in insurance, you will engage customers and stakeholders, negotiate recoveries, and maintain compliant, detailed case notes. A Matric/NQF4 equivalent is required and motor-insurance exposure is a plus.

Qualifications

• Matric /NQF Level 4 equivalent is required.
• 1-3 years of relevant insurance experience is essential.
• Experience with AD claims, third-party liability and/or recoveries is preferred.

Responsibilities

• Own a diverse portfolio of AD, third-party, and recovery claims.
• Assess liability, validate evidence & analyse claim circumstances.
• Engage confidently with customers, insurers & stakeholders.
• Drive recoveries and negotiate outcomes that maximise value.
• Handle complex queries and complaints with professionalism.
• Keep accurate, compliant and detailed case notes.
• Deliver fair, fast, and high-quality decisions.

Skills

Insurance claims

Negotiation

Communication

Inbound/outbound calls

SLA adherence

Education

Matric /NQF Level 4 equivalent

Job description

Huntswood in Durban is seeking an enthusiastic claims professional to manage Accidental Damage, third-party liability and recovery claims. You will assess liability, validate evidence and provide well-founded decisions that balance customer outcomes with business value.

With 1–3 years in insurance, you will engage customers and stakeholders, negotiate recoveries, and maintain compliant, detailed case notes. A Matric/NQF4 equivalent is required and motor-insurance exposure is a plus.