Claims Payments Specialist

MVIA; Wes-Kaap; On-site; ZAR 240,000 - 360,000; Full time

Job summary

MVIA is seeking a Claims Payments Administrator to ensure accurate processing and release of authorised payments across service, warranty, excess, and tyre claims, in line with SOPs and VAT regulations.

You will capture, submit and release payments on the claims management system within set turnaround times, while maintaining complete and up-to-date claim records and ensuring proper documentation is stored and retrievable.

Responsibilities

• Process service, warranty, excess, tyre, and related claims payments strictly in line with approved authorisations and company SOPs.
• Capture, submit and release payments accurately on the claims management system within agreed turnaround times.
• Ensure payments are made to the correct approved creditor using authorised payment methods.
• Maintain complete, accurate, and up-to-date claim records within the claims management system.
• Ensure all payment-related documentation is correctly stored, uploaded, and retained in line with company recordkeeping standards.
• Communicate professionally with repairers, service providers, assessors, and internal stakeholders to resolve payment-related queries or discrepancies.

Job description

MVIA is seeking a Claims Payments Administrator to ensure accurate processing and release of authorised payments across service, warranty, excess, and tyre claims, in line with SOPs and VAT regulations.

You will capture, submit and release payments on the claims management system within set turnaround times, while maintaining complete and up-to-date claim records and ensuring proper documentation is stored and retrievable.