Claims Investigator - Accident & Field Investigations

Sanlam Limited; Cape Town; Presencial; ZAR 320 000 - 460 000; Tempo integral

Resumo da oferta

MiWay in Cape Town seeks a Claims Investigator to join the Investigations Team. The role requires analyzing claims, interviewing clients, brokers, and witnesses, and compiling detailed investigation reports.

You will work within MiWay Claims Philosophy to validate claims and support timely decisions. The ideal candidate has 3+ years in claims investigations, with a focus on accident claims, and a solid grasp of claims systems and procedures.

Qualificações

• Minimum 3 years in claims investigations, especially accident claims.
• Experience with personal and commercial lines essential.
• Solid understanding of claims systems and procedures.

Responsabilidades

• Own vehicle and valid South African driver’s license.
• Meeting with clients, brokers, SAPS officials to validate claims and compile investigations reports.
• Managing validations of accident claims and other tasks as required.
• Meeting company goals and timelines for the Claims Investigations department.
• Maintaining timelines and managing client/broker expectations.
• Providing guidance to team members and maintaining professionalism.

Conhecimentos

Interviewing skills

Communication skills

Problem solving

Client handling

Multi-tasking

Under pressure

Self-motivated

Formação académica

Grade 12/NQF 4

Tertiary qualification advantageous

Descrição da oferta de emprego

MiWay in Cape Town seeks a Claims Investigator to join the Investigations Team. The role requires analyzing claims, interviewing clients, brokers, and witnesses, and compiling detailed investigation reports.

You will work within MiWay Claims Philosophy to validate claims and support timely decisions. The ideal candidate has 3+ years in claims investigations, with a focus on accident claims, and a solid grasp of claims systems and procedures.