Child Welfare Officer

Placements24; Durban; Hybrid; ZAR 320,000 - 460,000; Full time

Benefits offered by this job

Fully remote work environment

Online professional development

Supportive virtual team culture

Job summary

Placements24 seeks a dedicated Child Welfare Officer to support the Durban community from a fully remote setup. You will manage cases, provide counseling, and connect families with social services while working with virtual teams across the region.

Applicants should have a Bachelor's degree in Social Work or related field, SACSSP registration, and at least 4 years in child welfare, with strong communication and digital collaboration skills.

Qualifications

• A Bachelor's degree in Social Work, Psychology, or a related field.
• Registration with SACSSP as a professional social worker is required.
• Minimum 4 years in child welfare, child protection, or related social services.
• Experience in remote case management and engaging clients virtually.

Responsibilities

• Conduct remote assessments of child welfare concerns via video/phone.
• Develop and monitor individualized service plans for children and families.
• Provide counseling and psycho-social support to children and caregivers.
• Facilitate referrals to services (early childhood programs, counseling, legal aid).
• Maintain accurate confidential case files and reports in the digital system.
• Collaborate with virtual teams, schools, healthcare providers, and other stakeholders.

Skills

Remote case management

Counseling & psycho-social support

Digital collaboration tools

Written & verbal communication

Education

Bachelor's degree in Social Work, Psychology, or related field

Registration with SACSSP

Tools

Video conferencing

Case management software

Job description

About the Role

Our client is looking for a dedicated Child Welfare Officer to join their remote team, serving the community of Durban . This role is vital in ensuring the safety, well-being, and development of children within the region. You will work remotely, providing essential case management, support, and advocacy for children and their families, connecting them with crucial social services and resources. This position offers the chance to leverage your expertise in child protection and family support from the comfort of your home, making a significant impact on the lives of young people and contributing to a positive social fabric across Durban , while benefiting from a fully remote work setup.

Key Responsibilities

• Conduct thorough assessments of child welfare concerns, including risk assessments and family dynamics, remotely via video conferencing and phone.
• Develop, implement, and monitor individualized service plans for children and families in need of support.
• Provide counseling and psycho-social support to children and caregivers, fostering healthy development and family functioning.
• Facilitate referrals to appropriate services, such as early childhood development programs, counseling, and legal aid.
• Maintain accurate and confidential case files and progress reports in the organization's digital system.
• Collaborate with virtual teams, schools, healthcare providers, and other stakeholders to ensure comprehensive child protection measures.

Requirements

• A Bachelor's degree in Social Work, Psychology, or a related field.
• Registration with the relevant professional body (e.g., SACSSP).
• A minimum of 4 years of experience in child welfare, child protection, or a similar social service role.
• Demonstrated experience in remote case management and virtual client engagement.
• Strong understanding of child development, family systems, and relevant legislation.
• Excellent written and verbal communication skills, with proficiency in using digital collaboration tools.

Benefits

• Competitive salary reflecting your expertise and commitment.
• Fully remote work environment, offering flexibility and work-life balance.
• Access to online professional development and training opportunities.
• Supportive virtual team culture and remote supervision.
• Opportunity to significantly impact child welfare outcomes in the Durban area.