Chief Operating Officer - Sports Entertainment Group

Placements24; Bloemfontein; On-site; ZAR 2,000,000 - 4,000,000; Full time

Benefits offered by this job

Executive-level compensation

Significant bonus structure

Long-term incentives

Relocation assistance

Executive health benefits

Job summary

Placements24 in Bloemfontein is seeking a Chief Operating Officer to steer day-to-day operations, optimizing event management, venue operations, fan engagement and business development in a fast-growing sports entertainment group.

The role requires 15+ years of senior operational leadership, strong P&L discipline, and strategic planning with change management experience; MBA preferred. On-site position with executive incentives and relocation support.

Qualifications

• Minimum of 15 years in senior operational leadership, preferably in sports, entertainment, or events.
• Proven track record in managing large-scale operations and P&L responsibility.
• Strong strategic planning, business development and change management experience.
• Exceptional leadership and interpersonal skills with a hands-on approach.
• MBA or related master's degree preferred.

Responsibilities

• Oversee all operational aspects of the group, including events and venue operations.
• Develop and implement operational strategies to drive growth and profitability.
• Lead departmental heads across operations and guest experience.
• Manage budgets, costs, and identify efficiency opportunities.
• Report to the CEO on performance and strategic initiatives.
• Foster a culture of excellence and continuous improvement.

Skills

Operational leadership

Strategic planning

P&L management

Team leadership

Change management

Education

MBA or equivalent

Job description

About the Role

Our client, a rapidly growing and dynamic sports entertainment group with a significant presence in Bloemfontein, Free State , is seeking a highly accomplished and strategic Chief Operating Officer (COO) . This executive-level position is responsible for overseeing the day-to-day operations of the organization, ensuring efficiency, profitability, and alignment with the company's strategic goals. You will lead diverse operational functions, including event management, venue operations, fan engagement, and business development, driving excellence across all facets of the business. This is a full-time, on-site role requiring your dedicated leadership within the Bloemfontein headquarters. If you possess a proven track record in operational leadership within the sports or entertainment industry and a passion for driving growth and innovation, we encourage you to apply.

Key Responsibilities

• Oversee and manage all operational aspects of the sports entertainment group, ensuring smooth and efficient day-to-day functioning.
• Develop and implement operational strategies, policies, and procedures to support the company's growth and profitability.
• Lead and mentor departmental heads across operations, including event management, venue operations, fan experience, security, and customer service.
• Manage budgets, control costs, and identify opportunities for operational efficiencies and revenue enhancement.
• Ensure the highest standards of event execution, venue management, and fan engagement.
• Develop and maintain strong relationships with key stakeholders, including league officials, sponsors, media partners, and vendors.
• Drive innovation in operational practices and explore new technologies to enhance performance and guest satisfaction.
• Oversee risk management and ensure compliance with all relevant health, safety, and legal regulations.
• Report directly to the CEO on operational performance, challenges, and strategic initiatives.
• Foster a culture of excellence, collaboration, and continuous improvement throughout the operations team.

Requirements

• Minimum of 15 years of progressive experience in senior operational leadership roles, with a substantial portion within the sports, entertainment, or events industry.
• Proven track record of successfully managing large-scale operations and P&L responsibility.
• Demonstrated experience in strategic planning, business development, and change management.
• Exceptional leadership, team-building, and motivational skills.
• Strong financial acumen and budget management expertise.
• Excellent understanding of venue operations, event management, and fan engagement strategies.
• Outstanding communication, negotiation, and interpersonal skills.
• Ability to thrive in a fast-paced, high-pressure environment and make decisive decisions.
• Master's degree in Business Administration (MBA) or a related field is highly preferred.
• Deep understanding of the sports industry and its evolving dynamics.

Benefits

• Executive-level compensation package, including a significant bonus structure and long-term incentives.
• Opportunity to lead operations for a prominent sports entertainment group.
• Significant impact on the strategic direction and success of the company.
• Comprehensive executive health benefits.
• Relocation assistance may be provided.
• Access to exclusive company events and networking opportunities.