Chief Operating Officer (Health)
Location: Pretoria
Our client in the Health Industry is looking to hire a Chief Operating Officer to join their growing institute.
Duties and Responsibilities
- Driving Operational Efficiency:
- Lead implementation of company's digitisation strategy and develop
- Metrics to measuring efficacy of strategy and implementation plan.
- Apply experience of complex organisations to drive process efficiencies that result in seamless operations between core business and support.
- Establish and maintain a system's view of the business identifying its various workflows, systems, processes, constraints.
- Establish a baseline of required systems, system inefficiencies and gaps as well as solutions for the short to medium term to optimise operational performance and value add to the relevant stakeholders.
- Leads and drives timeous, effective, and quality services from core functions of the company
- Establish mechanism to measure and evaluate business systems and process performance.
- Supports Strategic Infrastructure establishment, review, and maintenance
- Business Monitoring and Evaluation Reporting:
- Implement and manage company's management information system capturing appropriate critical performance metrics relevant to the business
- Develop and implement relevant systems that bring efficiencies.
- Refine and provide monthly M&E report templates to the core functions.
- Analysing and interpreting data and metrics for informed, timeous decision making and risk mitigation
- Financial Management, revenue, and cost optimization:
- Supports the budgeting, forecasting and monthly financial reporting in partnership with CFO
- Identify and implement operations efficiencies that result in managed expenses and improved revenues
- Support the costing of company services by CFO and CRO ensuring that the correct costing model is applied for the services rendered
- Performance Management:
- Works with the HR, CRO and CFO functions to establish and improve performance management systems and tools.
- Ensure measure the relevant metrics and define these metrics.
- Co-ordinates the establishment of an effective tools to instill performance management culture to EXCO and the entire business
- Governance & Risk Management:
- Ensure that business plan includes adequate planning for managing all dimensions' business risks.
- Ensure implementation of and adherence to quality and regulatory practices and policies together with CRO.
- Work with internal Audit to mitigate any non-compliance
- Collect, consolidate, and prepare information for quarterly and annual reports and presentations of progress against targets and submit timeously to CEO and Board
- Leads business performance against strategic and operational targets reporting to all stakeholders
- Leadership and Management:
- Ensures the business unit is resourced with appropriate skills.
- Manages human resources for optimal functioning.
- Directs the deliverables of the unit
Requirements
- Master's qualification or relevant post-graduate business administration qualification preferred.
- 12-15 years' experience in Senior management level /in a complex, highly transactional multi-project/operational environment.
- A solid track record in operational and workflow optimisation.
- Proven track record of having implemented operational efficiency programs
- Health sector experience is an added advantage. Knowledge of digitisation and digital tools will be advantageous
- Advanced understanding of business planning
Competencies/Skills
- Leadership skills.
- Project & Programme management.
- Excellent communicator with strong business acumen - both verbal & written.
- Financial management.
- Enterprise risk management.
- Complexity management
- Systems thinking.
- Strategy development and implementation.
- Stakeholder relationship management.
- Business development.
- Ability to diagnose problems quickly and have foresight into potential issues.
- People management.
- Advanced computer skills
Personal Attributes
- Assertive
- Self-driven
- Innovative
- Creative
- Customer focused
- Solution orientated
- Able to work under pressure and maintain high levels of confidentiality.
Send your CV and latest pay slip to jom@aaaa.co.za
ATripleA Recruitment and Temps
www.aaaa.co.za