Chief Data & Analytics Officer – Banking

absa; Sandton; On-site; ZAR 1,800,000 - 2,400,000; Full time

Job summary

Absa in South Africa seeks a seasoned Head of Data & Analytics for Business Bank to lead data strategy, maturity, and monetisation through insights and decision-making. You will drive governance, engineering, and quality practices while building scalable analytics and data science capabilities.

Collaborate across client, product, platforms, and partnerships to embed data into strategy and performance management, fostering an innovative, data-driven culture that creates value and growth for the

Responsibilities

• Establishes an ambitious data strategy that positions Business Bank as a leader in intelligent, data-driven decision-making.
• Champion the creation and commercialisation of data products that unlock new growth and embed data as a competitive advantage.
• Drive enterprise data maturity through governance, engineering, and quality practices.
• Reimagine business intelligence by evolving insight functions into strategic foresight capabilities.
• Build future-fit analytics and data science capabilities through scalable, test-and-learn approaches.
• Influence the design of modern data infrastructure aligned with business priorities and enabling technologies.
• Lead a unified data operating model that integrates client, product, platforms, and partnerships.
• Mobilise cross-functional teams to embed data into strategic execution and performance management.
• Serve as the orchestrator of data value creation across the enterprise.
• Embed a culture of innovation, experimentation, and predictive analytics.
• Shape and lead the enterprise Data & Analytics strategy to embed data as a business-critical capability.
• Drive data maturity uplift through adoption of data practices, platform enablement, and insight activation.
• Lead the creation and monetisation of enterprise data products to enable new value streams.
• Set and articulate a Business Bank long-term strategy with defined objectives, success metrics, and alignment to Group direction and shareholder value creation.
• Develop and communicate a clear strategic vision for the business unit, ensuring alignment with organisational goals, fostering a culture of innovation, and shaping industry discourse.
• Strengthen the bank's competitiveness through strategic partnerships and industry influence.
• Engage proactively with strategic stakeholders, industry bodies, and regulators to shape and evolve strategy in response to market dynamics and policy developments.
• Oversee the disciplined execution of strategic priorities, ensuring business enablement and operational readiness across the business unit.
• Drive and monitor business unit performance, ensuring timely delivery against strategic goals, and provide transparent reporting on progress, risks, and outcomes.
• Lead transformation as a deeply committed journey, positioning the bank as a customer-centric organisation underpinned by robust journey management and market-leading products.
• Enable a unified customer view and insight-driven decision-making to support personalisation and value creation.
• Lead cross-functional partnerships to deploy customer-centric insights across digital, product, and channel teams.
• Leverage global best practices and market intelligence to shape customer experience strategies.
• Apply deep customer understanding to guide capability development, prioritisation, and value creation across the business.
• Champion a culture of customer-centricity that balances exceptional experience with sustainable financial performance.
• Prioritise customer-centric initiatives that use data and insights to elevate customer experience, satisfaction, and loyalty-driving both growth and profitability.
• Promote collaboration across business units and product areas to harmonise capabilities, ensuring seamless and differentiated customer journeys.
• Advocate for the segment agenda at executive level, ensuring alignment and integration with Group priorities and cross-functional stakeholders.
• Accelerate commercial outcomes through data-driven performance management and monetisable use cases.
• Drive growth by identifying scalable data products and embedding analytics into strategic planning.
• Enable and support the delivery of the segment growth agenda in alignment with Group strategic priorities and shareholder expectations.
• Collaborate across the Business Bank Executive team and with key stakeholders to translate strategic intent into executable growth plans.
• Mobilise the business unit to deliver on strategic objectives, securing ownership, accountability, and cross-functional commitment.
• Accelerate the segment and the business unit's contribution to sustainable, enterprise-wide performance and long-term value creation.
• Ensure investmen

Job description

Absa in South Africa seeks a seasoned Head of Data & Analytics for Business Bank to lead data strategy, maturity, and monetisation through insights and decision-making. You will drive governance, engineering, and quality practices while building scalable analytics and data science capabilities.

Collaborate across client, product, platforms, and partnerships to embed data into strategy and performance management, fostering an innovative, data-driven culture that creates value and growth for the