Change Manager

JMR Software PTY LTD; Gauteng; On-site; ZAR 900,000 - 1,200,000; Full time

Job summary

JMR Software PTY LTD is seeking an experienced Senior Organizational Change Management/Transformation Specialist to support a payments transformation programme in a highly regulated environment. The role focuses on stakeholder engagement, communication strategies, readiness activities and governance across multiple work packages.

Required is a minimum of 8 years in organizational change management with PROSCI certification preferred, and strong experience in planning, risk management and

Qualifications

• Minimum 8 years of experience in Organizational Change Management
• PROSCI or another recognized Change Management certification preferred
• Experience in stakeholder engagement and management, communication strategies, change impact assessments, business readiness, training and user adoption, change planning and transition management, programme coordination and governance

Responsibilities

• Support Programme Manager and Work Package Leads with delivery coordination, requirements management, critical-path monitoring and dependency management
• Develop and coordinate change plans, readiness activities and stakeholder engagement
• Monitor programme dependencies, risks, issues and actions and escalate as needed
• Ensure adherence to governance, approval gates and change-control processes
• Maintain programme schedules, RAID logs, and governance packs; ensure version control and filing on SharePoint
• Assist with preparation of business cases, requirements, cost estimates, executive reports and dashboards
• Coordinate workshops, stakeholder engagements, interviews, readiness activities and communications across the programme
• Support adoption and transition of programme outcomes among stakeholders

Skills

Stakeholder engagement

Change management

Communication strategy

Impact assessments

Business readiness

Training adoption

Change planning

Governance

Programme coordination

Payments transformation

Tools

SharePoint

RAID logs

Governance documentation

Job description

Senior Organizational Change Management/Transformation Specialist

We are looking for an experienced Organizational Change Management professional to support a strategic payments transformation programme within a highly regulated environment.

What We’re Looking For

• Minimum 8 years’ experience in Organizational Change Management, supporting enterprise transformation programmes.
• PROSCI or another recognized Change Management certification is preferred.
• Strong experience in:
• Stakeholder engagement and management
• Communication strategies
• Change impact assessments
• Business readiness
• Training and user adoption
• Change planning and transition management
• Programme coordination and governance
• Exposure to payments and transformation programmes is highly advantageous.
• Preference will be given to candidates with experience in banking, financial services, payments, digital transformation, regulatory delivery or technology-enabled change.

Responsibilities

• Support the Programme Manager and Work Package Leads with integrated delivery coordination, requirements management, critical-path monitoring and dependency management.
• Develop and coordinate change plans, readiness activities and stakeholder engagement.
• Monitor programme dependencies, risks, issues and actions, escalating critical matters where required.
• Ensure adherence to programme governance, approval gates and change-control processes.
• Maintain programme schedules, work-package plans, milestone trackers, RAID logs, dependency registers, decision logs and action registers.
• Provide support for programme governance forums, including meeting coordination, agendas, governance packs, minutes, action tracking and follow-ups.
• Maintain accurate, audit-ready programme documentation and ensure appropriate version control and filing on SharePoint.
• Assist with preparation of Business Cases, requirements, process and impact assessments, cost estimates, executive reports, dashboards and presentations.
• Coordinate workshops, stakeholder engagements, interviews, readiness activities and communications across the programme.
• Support effective adoption and transition of programme outcomes across impacted stakeholders.