CBC Product Manager

Clientele Limited; Sandton; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Clientele Limited seeks a CBC Product Manager to oversee the Rewards products, including 1Lifestyle Plus and rebranding efforts. You will monitor and analyze performance, drive campaigns, and manage end-to-end product lifecycles to enhance the client proposition.

The role focuses on delivering product implementations, tracking ROI, and coordinating with sales and marketing to optimize outcomes in a fast-paced environment.

Qualifications

• Minimum of 5 years’ product or business management experience.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills.
• Strong relationship management abilities.
• Ability to influence cross-functional teams and work under pressure.
• Ability to work independently in a dynamic environment.

Responsibilities

• Delivery of product implementation and changes.
• Lead product innovation.
• Track product performance and implement tactical initiatives to drive performance.
• End to end lifecycle management for products.
• Responsible for daily, monthly and quarterly performance reporting.
• Develop client value propositions and support campaigns with insights.

Skills

Analytical skills

Problem-solving

Relationship management

Written communication

Cross-functional influence

Independent work

Pressure handling

Job description

The CBC Product Manager will be responsible for management, enhancement and growth of the Rewards products. This includes monitoring, analysis and reporting on the Perks, 1Lifestyle Plus and rebranding products as well as improving the overall client proposition.

Key Areas of Responsibility:

• Delivery of product implementation and changes
• Lead product innovation
• Tracking of product performance & implementation of tactical initiatives to drive performance
• End to end life cycle management for products
• Responsible for daily, monthly and quarterly performance reporting
• Provide insights to drive marketing & product usage campaigns while balancing the cost to company
• Track performance of all sales and marketing campaigns to ensure ROI
• Work with the various sales team to improve sales, by providing customer insights and input into sales scripts
• Product innovation and project management to enable effective delivery
• Demonstrate excellent ability to define and implement successful products
• Liaise and negotiate with third party service providers for potential solutions
• Management of third party suppliers and clients
• Management and preparation of budgets
• Management of the relevant Apps and Mobi sites
• Developing client value propositions

Qualifications and Skills:

• Minimum of 5 years’ product or businessmanagement experience
• Good analytical and problem-solving skills
• Strong relationship management skills
• Excellent written and verbal communication skills
• Ability to influence cross-functional teams
• Comfortable with a constantly changing pressurized environment
• Ability to work independently