Casual Merchanidser - Eastgate

Dis-Chem Pharmacies Limited; Johannesburg; On-site; ZAR 67,000 - 89,000; Full time

Benefits offered by this job

Market-related salary

Job summary

Dis-Chem Pharmacies is building a talent pool of Casual Merchandisers for our Eastgate stores. You will help restock shelves, maintain merchandising standards and deliver friendly customer service.

Ideal candidates have Matric, up to 6 months of retail experience, basic computer skills with MS Office, and willingness to work retail hours; advantage for those with 1 year retail experience. This role supports store operations and stock rotation with a market-related salary.

Qualifications

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Responsibilities

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Skills

Customer service

English proficiency

Teamwork

Education

Matric (Grade 12)

Tools

MS Office

Job description

Dis-Chem Pharmacies is continuously looking for Casual Merchandisers to build a talent pool for their Eastgate stores. The aim of a strategic talent pool is to have a readily available and pre‑screened group of individuals with specific skills, qualifications, or attributes that make them suitable for future job opportunities within Dis-Chem Pharmacies.

Purpose of the role

You will ensure that basic Dis-Chem merchandising standards are properly executed and maintained. Your responsibilities will also lie in providing excellent customer service.

Minimum Requirements

Essential

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous

• At least 1 year retail experience

Job Description

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies

Essential

• Strong command of the English language
• Presentable
• Effective engagement with customers, management and staff
• Trustworthy and honest
• Time management

Advantageous

• Bilingual
• Knowledge of merchandising standards and the FMCG industry
• Product and category knowledge
• Ability to analyse ZMORE reports for ordering and stock taking
• Report bad/suspicious behaviour relating to both staff and customers

Special conditions of employment

• Willing and able to work retail hours
• Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits

• Market-related salary

It's important to note that not all candidates in our talent pool will be hired by Dis-Chem Pharmacies, and being in the talent pool does not guarantee employment. However, it increases a candidate's chances of being considered and potentially hired when a suitable position aligns with their qualifications and the company's needs.

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.