Casual Merchandiser - La Lucia

Dis-Chem Pharmacies Limited; Umhlanga Rocks; On-site; ZAR 112,000 - 156,000; Full time

Job summary

Dis-Chem Pharmacies Limited is seeking a stockroom/retail assistant to restock merchandise, maintain shelf presentation, and assist customers in a fast-paced retail environment.

The role requires Grade 12, basic MS Office skills, and the ability to work retail hours. Prior small-scale retail exposure is advantageous and a reliable transport link is helpful.

Qualifications

• Grade 12 / Matric required.
• Willing and able to work retail hours.
• Computer literate – MS Office.
• Up to 6 months’ retail experience will be considered.

Responsibilities

• Restock merchandise to maximise sales.
• Store stock correctly and timeously; FIFO where applicable.
• Ensure shelves display full product ranges with correct labels.
• Report stock discrepancies and damaged or expired items.
• Assist with stock counts and general stocktaking.
• Adhere to store standards, planograms and health & safety rules.
• Provide friendly, helpful customer service and advise customers.
• Help with loading/unloading stock and back shopping as needed.
• Ensure items without barcodes are clearly marked.

Skills

Strong command of English

Presentable

Effective engagement

Trustworthy and honest

Time management

Education

Grade 12 / Matric

Job description

Minimum Requirements

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous

• At least 1 year retail experience

Job Description

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

Competencies

Essential

• Strong command of the English language
• Presentable
• Effective engagement with customers, management and staff
• Trustworthy and honest
• Time management

Advantageous

• Bilingual
• Knowledge of merchandising standards and the FMCG industry
• Product and category knowledge
• Ability to analyse ZMORE reports for ordering and stock taking
• Report bad/suspicious behaviour relating to both staff and customers

Special conditions of employment

• Willing and able to work retail hours
• Able and physically fit to lift and move heavy boxes, and ensure health and safety standards are adhered to
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits

• Market-related salary

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.