Casino & Hospitality Operations Leader

Flair TM; Gauteng; On-site; ZAR 1,000,000 - 1,800,000; Full time

Job summary

Flair TM in South Africa seeks a senior operations leader to oversee casino and hospitality operations, drive growth, and ensure regulatory compliance. You will translate strategic goals into actionable targets and manage cross-functional teams to deliver superior guest experiences.

The role requires extensive managerial experience across complex business environments, with a focus on financial performance, governance and customer service excellence.

Qualifications

• A relevant formal qualification or extensive managerial experience.
• Extensive experience across multiple areas of business management.
• Strong expertise in at least one of Finance, Law or Human Resources with working knowledge of the other two.
• Proven track record in managing operations and employees.

Responsibilities

• Provide overall leadership and direction across casino and hospitality operations.
• Develop, implement and monitor business plans aligned with objectives.
• Translate strategic goals into measurable operational targets.
• Drive productivity, profitability and business performance.
• Maintain consistent standards across all business functions.
• Oversee casino operations and ensure regulatory compliance.
• Drive exceptional customer service and guest experience.
• Lead and develop departmental managers and teams.

Job description

Flair TM in South Africa seeks a senior operations leader to oversee casino and hospitality operations, drive growth, and ensure regulatory compliance. You will translate strategic goals into actionable targets and manage cross-functional teams to deliver superior guest experiences.

The role requires extensive managerial experience across complex business environments, with a focus on financial performance, governance and customer service excellence.