Cashier - Hillcrest (Talent Pool)

Dis-Chem Pharmacies Limited; Durban; Vor Ort; ZAR 120.000 - 150.000; Vollzeit

Zusammenfassung

Dis-Chem Pharmacies is seeking experienced Cashiers in Durban to support customers at the point of sale and maintain a world-class shopping experience.

You will record transactions on the Dis-Chem operating system, follow SOPs, and handle cash, cards and vouchers with accuracy, while ensuring security and fraud prevention. The role requires Grade 12, at least 6 months cashier experience, and availability to work retail hours.

Qualifikationen

• Grade 12 / Matric is required.
• At least 6 months’ cashier/till experience.
• Computer literacy with MS Office.
• Strong numerical skills.
• Excellent English communication.
• Willingness to work retail hours.
• Basic customer service.

Aufgaben

• Adhere to Dis-Chem customer service policies and procedures.
• Establish a professional relationship with customers.
• Report customer feedback to Frontline Supervisor or store management.
• Handle cash flow and ensure secure till operations.
• Process payments (cash, cards, vouchers, coupons, etc.).
• Ensure all price changes and voids are approved by the supervisor.
• Transact and process loyalty cards for partners.

Kenntnisse

Grade 12 / Matric

Cashier/till experience

MS Office

Numerical skills

English communication

Customer service

Retail hours

Ausbildung

Grade 12 / Matric

Jobbeschreibung

Dis-Chem Pharmacies requires experienced Cashiers for their Durban stores.To support customer service at point of sale while ensuring a world-class shopping experience. Record customer transactions on the Dis-Chem operating system according to company policies & standard operating procedures, with zero tolerance toward inaccuracies & elimination of fraud risk.

Minimum Requirements

Essential:

• Grade 12 / Matric
• A minimum of 6 months’ experience cashier/till operations experience
• Computer literate – MS Office
• Sound numerical skills
• Strong command of the English language
• Basic customer service
• Willing and able to work retail hours

Job Description

• Adhere to Dis-Chem’s customer service policies and procedures
• Establish a professional relationship with customers
• Report customer complaints and compliments to the Frontline Supervisor, or store management
• Adhere to the customer turnover hourly rate
• Be aware of current sales and promotions
• Ensure colleagues and customers are not exposed to any risk
• Carry out and manage Dis-Chem 5 star communication principles
• Be responsible for cash flow
• Ensure all line voids and price changes are approved and signed off by the supervisor
• Exchange merchandise for customers and accept returned goods by customers when authorised to do so
• Transact all purchases – receive and process all payments (cash, bank cards, vouchers, coupons, other forms of payments) accepted by Dis-Chem
• Process all loyalty cards including those of our accelerator partners (Discovery Health Care, Medihelp Lifestage, Momentum Multiply, Legacy Lifestyle, ABSA Rewards and eBucks)
• Ensure cash is placed in drop safe according to Dis-Chem’s SOPs
• Ensure usage of your code and password is restricted to only you; is safe, and is changed regularly
• Ensure all outgoing stock/items/scripts are scanned and paid for
• Ensure that all money is strictly kept safely and securely inside the till
• Handle daily takings confidentially, and only discuss with management
• Be alert, recognise and report suspicious behaviour to management
• Address queries regarding store merchandise
• Adhere to Dis-Chem’s security policies and procedures

Competencies

Essential:

• In-depth knowledge of operating cash registers, and maintaining cash drawers
• Knowledge of processing sales, refunds and payments
• Strong command of English (written and oral)
• Accuracy
• Attention to detail
• Presentable
• Emotional intelligence
• Social awareness
• Accountability
• Problem-solving
• Analyse basic reports
• Trustworthy and honest
• Time management

Advantageous

• Third additional language

Special conditions of employment

• Willing and able to work retail hours
• Reliable transport and/or reside in close proximity to the store
• South African citizen
• Clear credit and criminal records

Remuneration and benefits

• Market-related salary

Dis-Chem Pharmacies is an equal opportunity employer. Dis-Chem’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to Dis-Chem’s Employment Equity & Transformation Strategy. Dis-Chem actively supports the recruitment of People with Disabilities.

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