Cashier & Customer Experience Specialist

Pick n Pay Retailers; Cape Town; On-site; ZAR 100,000 - 145,000; Full time

Job summary

Pick n Pay Retailers in Cape Town is seeking a cashier to process transactions, balance tills and handle payments, refunds and queries. The role emphasizes upholding a clean, safe and welcoming shopping environment and upselling products where appropriate.

Successful candidates will demonstrate numeracy, strong English communication and the ability to maintain high customer satisfaction while adhering to security and hygiene standards.

Qualifications

• Grade 12 and computer literate.
• Ability to communicate in English.
• Numeracy and accuracy in handling cash.
• Good customer service and communication skills.

Responsibilities

• Prepare and manage the float.
• Operate the till and scanner correctly and speedily when checking out the customer’s purchases.
• Receive and process all forms of payment and transactions during checkout.
• Prevent wastage/shrinkage/damages.
• Maintain hygiene, housekeeping and safe working standards.
• Adhere to and maintain security procedures.
• Interact with customers and respond to their queries in a courteous manner.

Skills

Numeracy

Communication

Execution

Process

Instruction

Customer Orientation

Time Management

Management

Ethical

Behaviour

Flexibility

Education

Grade 12

Job description

Pick n Pay Retailers in Cape Town is seeking a cashier to process transactions, balance tills and handle payments, refunds and queries. The role emphasizes upholding a clean, safe and welcoming shopping environment and upselling products where appropriate.

Successful candidates will demonstrate numeracy, strong English communication and the ability to maintain high customer satisfaction while adhering to security and hygiene standards.