Cash Processor Contractor (Learnership) - Gqeberha

SBV South Africa; Gqeberha; On-site; ZAR 167,000 - 246,000; Part time

Job summary

SBV South Africa in Gqeberha is recruiting a Junior Cash Processing Associate on a contract basis. You will handle deposits, verify containers, and balance daily cash in line with SBV procedures.

The role requires Grade 12 with Maths/Literacy, ages 18-29, and a commitment to compliant banking operations. You will work in a disciplined environment with ISO standards and daily reconciliation tasks.

Qualifications

• Grade 12 with Maths and Literacy required.
• Junior level position with contract work.
• Age 18-29 as stated in requirements.

Responsibilities

• Receive deposits and update on the applicable systems.
• Comply with all policies and procedures to eliminate any possible risks to the company and the customer.
• Check container/Bag for damages or interferences and report all anomalies to Team Controller.
• Acknowledge container/bag on applicable system.
• Process all deposits in line with the agreed upon banks SLAs and SOPs on the applicable system.
• Prep workstation accurately for effective and efficient note counting.
• Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut off times.
• Send rejected notes to the Reject Teller together with the PCD cards, deposit slips and stop loss bag to verify.
• Operator to write a board (client name, date, denominations & number of bundles & operator name) & show it to the camera.
• Balance per deposit
• Report differences to the Team Controller
• Fill the production sheet
• The technician to sign the downtime register on machine breakdowns
• End of day bundles to be verified by Team Controller.
• Daily balancing econciliation by Team controller
• Perform a reconciliation of all notes rejected in order to validate the information
• Manually check all rejected notes for counterfeits, dye-stained and mutilated notes
• Perform cash transfers to vaults
• Perform end of day balancing/ reconciliation of all cash received
• Handle all transactions including shortages and surpluses according to SOPs
• Check container/Bag for damage /tamper, report anomalies to Team Controller.
• Acknowledge container/bag on applicable system.
• All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer.
• All deposits must be processed and balanced on the applicable system
• Perform end of day balancing/ reconciliation of all cash received
• All transactions, including shortages and surpluses must be handled according to SOPS
• Accurate prepping must be done to enable effective and efficient note counting
• Process bulk coin deposits in accordance with SBV’s policies and Procedures
• Sort and process teller coin transfers
• Write a board (client name, date, denomination and the operator names) & show it to the camera
• Receive and verify the money(bins), check the seal, denomination and bin register
• Count out the bags to balance with the bin page and denomination
• Cut the bags open to fill the wagon
• Clear jams on the machines
• Balance the money per client / deposit
• Report differences to the Team Controller
• Perform end of day balance/ reconciliation
• Validate all transactions linked to system integrations as per banks SLA
• Inform client services of account numbers not linked to bank system to avoid delays in crediting the customer
• Verify deposit account number to eliminate losses or misposts
• Escalate system downtime/delayed batches to team controller
• Payroll / change transactions must be processed in accordance with SLA per customer
• Report all discrepancies to the Team Controller timeously
• Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client
• Assist with the accurate packing and unpacking of Bank and ATM Cash
• Manage consumables in line with packing requirements.
• Confirm that the bag and Seal numbers are properly recorded.
• Utilise equipment according to Standard Operating Procedures (SOPS), protecting and taking care of company assets, e.g. cleaning of the machines before the shift starts and after the shift ends
• Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard.
• Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.
• Drive the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission.
• Act as a change management architect in periods of change to ensure business continuity.
• Manage the integration of business units into a seamless end to end solution for customers.
• Effectively communicate and embed new processes and procedures as they occur, addressing or escalating matters/ concerns to the SME’s (subject matter experts) when required.
• Facilitate the necessary presentations, workshops, or forums to ensure consistent and accurate communication is given across one’s portfolio.
• Not participated in the National Certificate: Banking previously
• Grade 12 with Math's /Literacy
• Age 18-29
• Work Level
• Junior
• Job Type
• Contract

Education

Grade 12 with Maths / Literacy

Job description

Description

• Receive deposits and update on the applicable systems.


• Comply with all policies and procedures to eliminate any possible risks to the company and the customer.

Receive Cash

• Check container/Bag for any damages or interferences and report all anomalies to Team Controller.


• Acknowledge container/bag on applicable system.


• Process all deposits in line with the agreed upon banks SLAs and SOPs on the applicable system.


• Prep workstation accurately for effective and efficient note counting.

Note Sorting

• Sort all prepped deposits/notes for (FDP/ACDP) on the same day, within the cut off times.


• Send rejected notes to the Reject Teller together with the PCD cards, deposit slips and stop loss bag to verify.


• Operator to write a board (client name, date, denominations & number of bundles & operator name) & show it to the camera.


• Balance per deposit


• Report differences to the Team Controller


• Fill the production sheet


• The technician to sign the downtime register on machine breakdowns


• End of day bundles to be verified by Team Controller.


• Daily balancing econciliation by Team controller

Reconciliation of ACDP deposits

• Perform a reconciliation of all notes rejected in order to validate the information


• Manually check all rejected notes for counterfeits, dye-stained and mutilated notes


• Perform cash transfers to vaults


• Perform end of day balancing/ reconciliation of all cash received


• Handle all transactions including shortages and surpluses according to SOPs

Desktop deposit processing

• Check container/Bag for damage /tamper, report anomalies to Team Controller.


• Acknowledge container/bag on applicable system.


• All deposits must be kept separate per customer at all times and all deposits must be processed on the same day received by the customer.


• All deposits must be processed and balanced on the applicable system


• Perform end of day balancing/ reconciliation of all cash received


• All transactions, including shortages and surpluses must be handled according to SOPS


• Accurate prepping must be done to enable effective and efficient note counting

Sachet and Process Coin

• Process bulk coin deposits in accordance with SBV’s policies and Procedures


• Sort and process teller coin transfers


• Write a board (client name, date, denomination and the operator names) & show it to the camera


• Receive and verify the money(bins), check the seal, denomination and bin register


• Count out the bags to balance with the bin page and denomination


• Cut the bags open to fill the wagon


• Clear jams on the machines


• Balance the money per client / deposit


• Report differences to the Team Controller


• Perform end of day balance/ reconciliation

Bank system integrated deposit processing

• Validate all transactions linked to system integrations as per banks SLA


• Inform client services of account numbers not linked to bank system to avoid delays in crediting the customer


• Verify deposit account number to eliminate losses or misposts


• Escalate system downtime/delayed batches to team controller

Payroll and change

• Payroll / change transactions must be processed in accordance with SLA per customer


• Report all discrepancies to the Team Controller timeously


• Floats must be sealed in drop safe bags along with float packing slips and placed into trolleys as per client

requirement

Prepack/Treasury

• Assist with the accurate packing and unpacking of Bank and ATM Cash


• Manage consumables in line with packing requirements.


• Confirm that the bag and Seal numbers are properly recorded.

Manage Equipment

• Utilise equipment according to Standard Operating Procedures (SOPS), protecting and taking care of company assets, e.g. cleaning of the machines before the shift starts and after the shift ends

Governance

• Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard.

Support SBVs ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.

Drive the organisation culture

• Drive the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission.

Lead as an Ambassador and executor of Change

• Act as a change management architect in periods of change to ensure business continuity.


• Manage the integration of business units into a seamless end to end solution for customers.


• Effectively communicate and embed new processes and procedures as they occur, addressing or escalating matters/ concerns to the SME’s (subject matter experts) when required.


• Facilitate the necessary presentations, workshops, or forums to ensure consistent and accurate communication is given across one’s portfolio.

Requirements

• Not participated in the National Certificate: Banking previously


• Grade 12 with Math's /Literacy


• Age 18-29


• Work Level


• Junior


• Job Type


• Contract