Case Manager - Talent Pool | Cape Town

AfroCentric Group; Wes-Kaap; On-site; ZAR 300,000 - 450,000; Full time

Job summary

A healthcare network is seeking a Human Capital Administrative Officer to manage hospital admissions and clinical case reviews. Ideal candidates will have a nursing background and experience in case management or managed care. This full-time role emphasizes strong administrative and communication skills within a supportive healthcare environment in South Africa.

Qualifications

• 2–3 years’ experience in Case Management, Hospital Benefit Management, or Managed Care.
• Experience in trauma, surgical, or general wards.
• Previous work in a call centre or customer service environment.

Responsibilities

• Manage hospital admissions and clinical case reviews.
• Assess treatment plans and authorize appropriate levels of care.
• Liaise with healthcare providers, patients, and funders.

Skills

Registered Nurse with valid SANC registration

Strong administrative skills

Proficiency in MS Office

Communication skills

Experience in case management

Familiarity with medical aid schemes

Education

Equivalent clinical qualification

Tools

Healthcare systems

Job description

Human Capital Administrative Officer: HC Operations & Transactional Shared Services | Culture Coach

Are you a clinically skilled professional with a passion for patient advocacy and healthcare coordination? We are building a Talent Pool of experienced Case Managers for future opportunities within our healthcare network. If you have a background in nursing, managed care, or hospital benefit management, we encourage you to apply and be considered for upcoming roles.

This is a general application to join our Talent Pool. By applying, you will be considered for upcoming Case Manager roles as they become available continuously.

Duties & Responsibilities

• Manage hospital admissions and clinical case reviews.
• Assess treatment plans and authorise appropriate levels of care.
• Liaise with healthcare providers, patients, and funders.
• Monitor high-cost and chronic cases for clinical and financial risk.
• Ensure compliance with scheme rules, clinical protocols, and funding guidelines.
• Prepare cases for medical advisor review and elevate where necessary.

Desired Experience & Qualification

• Registered Nurse (with valid SANC registration) or equivalent clinical qualification.
• 2–3 years’ experience in Case Management, Hospital Benefit Management, or Managed Care.
• Strong administrative and communication skills.
• Proficiency in MS Office and healthcare systems.
• Experience in trauma, surgical, or general wards.
• Familiarity with medical aid schemes and healthcare legislation.
• Previous work in a call centre or customer service environment.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Administrative, Health Care Provider, and Quality Assurance

Industries

• Insurance, Health and Human Services, and Medical Practices

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