Camp Manager | Kruger National Park

HospitalityandOutdoor; Durban; On-site; ZAR 600,000 - 800,000; Full time

Benefits offered by this job

Housing

Meals

Uniform

Job summary

Hospitality and Outdoor is seeking a Camp Manager for a premium Kruger National Park lodge. The role focuses on welcoming guests, coordinating high-end experiences and ensuring flawless operation across front-of-house activities.

Ideal candidates have strong leadership, excellent communication, and seasoned knowledge of luxury hospitality. The position includes live-in housing and meals, with a focus on guest satisfaction and operational excellence.

Qualifications

• Minimum 1 year’s relevant experience within a 5-star operation
• Previous safari lodge experience is essential
• Managerial experience is essential
• Knowledge of surrounding communities is advantageous
• Wine and food knowledge is essential

Responsibilities

• Welcome, host and engage with guests during their stay
• Prepare personalized welcome, departure and special occasion notes
• Manage guest check-ins/check-outs and dietary requirements
• Conduct lodge site inspections and host guest experiences
• Oversee guest touchpoints and ensure memorable experiences
• Monitor guest feedback and improve service standards
• Host meals and coordinate with kitchen, butler and bar teams
• Assist with stock control and lodge administration

Skills

Strong communication

Leadership

Organizational skills

Problem-solving

Guest service

Tools

MS Office

Job description

Camp Manager | Kruger National Park

Hospitality and Outdoor

Starting Date: ASAP

Establishment: Game Lodge

Additional Benefits

• Housing
• Meals
• Uniform

Job Description & Requirements

• Welcome, host and engage with guests throughout their stay
• Prepare personalized welcome, departure and special occasion notes
• Manage guest check-ins, check-outs, dietary requirements and special requests
• Conduct lodge site inspections and host guest experiences
• Create personalized guest touchpoints and memorable guest delight experiences
• Monitor guest feedback and implement solutions to continually improve service standards
• Ensure all guest-facing areas are maintained and styled according to company standards
• Host meals and oversee smooth coordination between kitchen, butler and bar teams
• Assist with stock takes, stock orders and stock control procedures
• Support general administration including guest billing, day sheets and gratuities
• Assist with lodge operations in the absence of management team members
• Check arrival rooms and ensure they meet required standards
• Assist with safari shop operations when required
• Support staff training, learning initiatives and operational compliance
• Work across departments to ensure effective communication and guest satisfaction
• Minimum 1 year’s relevant experience within a 5-star operation
• Previous experience in a similar safari lodge role is essential
• Managerial experience is essential
• Valid, unendorsed South African driver’s license is essential
• MS Office proficiency is essential
• Knowledge of surrounding communities is advantageous
• PANstrat knowledge is beneficial
• Ability to host alternative guest activities such as fitness, archery, cooking, art or similar experiences is advantageous
• Wine and food knowledge essential
• Strong communication, leadership, organizational and problem-solving skills
• Positive attitude, integrity, flexibility and willingness to learn

Package

• Salary: Negotiable and DOE
• Accommodation: Live-in