Call Centre Agent (Remote, Knysna)

Blacksmith Agency; Knysna; A distancia; ZAR 240.000 - 480.000; Jornada completa

Descripción de la vacante

Blacksmith Agency LLC is looking for a Sales Development Representative to open doors and drive the pipeline across South Africa. You will research and target ideal accounts, identify decision makers, and book discovery calls for the Account Executives.

The role emphasizes thoughtful outreach using LinkedIn, email, and phone, with data-backed optimization. Ideal candidates possess B2B sales experience, 2 years in SDR/BDR, and strong written communication.

Formación

• 2 years in SDR/BDR role or similar
• Agency or SaaS experience is a plus
• Strong written communication and ability to personalise outreach
• Familiarity with outbound tools such as Sales Navigator,SalesLoft,Apollo and ZoomInfo
• Comfortable using Salesforce and managing own pipeline
• Gritty, curious and coachable.

Responsabilidades

• Source and research ideal accounts based on ICP
• Identify decision makers and build accurate contact lists
• Craft and execute personalized outbound sequences via email, LinkedIn and phone
• Book qualified discovery calls for Account Executives
• Maintain clean records in Salesforce and SalesLoft
• Test messaging and tighten feedback with the sales team

Conocimientos

B2B sales experience

Pipeline management

Strong written communication

Coachability

Herramientas

Sales Navigator

SalesLoft

Apollo

ZoomInfo

Salesforce

Descripción del empleo

About The Role

Blacksmith Agency is hiring Sales Development Representatives across South Africa who are hungry to open doors and drive pipeline. As Call Centre Agent at Blacksmith, you own the top of the funnel: researching, sourcing and booking meetings with qualified decision makers, and creating the first impression of Blacksmith Agency for potential clients.

Blacksmith Agency

• Sales
• Full time
• Remote (South Africa)

This is not about spamming a list. It is thoughtful outreach, pattern recognition and smart communication, using tools like LinkedIn Sales Navigator, SalesLoft, Apollo and Salesforce to hit volume goals while keeping every touchpoint high quality.

What You Will Own

• Source and research ideal accounts based on our ICP.
• Identify decision makers and build accurate contact lists.
• Craft and execute personalized outbound sequences via email, LinkedIn and phone.
• Book qualified discovery calls for our Account Executives.
• Maintain clean records in Salesforce and SalesLoft.
• Test messaging, optimize targeting and tighten feedback loops with the sales team.

What You Bring

• B2B sales experience preferred. Full-cycle closers who have carried a quota are welcome.
• 2 years in a similar SDR or BDR role, agency or SaaS experience a plus.
• Strong written communication and the ability to personalize outreach.
• Familiarity with outbound tools like Sales Navigator, SalesLoft, Apollo and ZoomInfo.
• Comfortable using Salesforce and managing your own pipeline.
• Gritty, curious and coachable.