Business Development Manager South Africa

SAGMA Corp Middle East - Asia Pacific; Cape Town; On-site; ZAR 900,000 - 1,500,000; Full time

Job summary

SAGMA Corp, headquartered in Dubai, is expanding its luxury hospitality footprint into South Africa. We seek a commercially driven Sales Manager to develop and manage business across SA from Cape Town or Johannesburg, reporting to the Dubai MD.

You will own the commercial relationship from prospecting to order fulfilment and payments, coordinating with warehousing and logistics partners. This hands-on role requires strong business development and meticulous operational follow-up, working with

Qualifications

• At least 3 years of B2B sales in SA hospitality sector.
• Established network within luxury hospitality decision-makers.
• Proven track record of winning new accounts.
• Highly organized with strong follow-up on quotations and orders.

Responsibilities

• Develop new business across South Africa with a qualified pipeline.
• Grow existing client relationships through visits and proactive follow-up.
• Build relationships with hotel owners, general managers, procurement teams, spa managers.
• Prepare proposals and quotations, negotiate within commercial guidelines and close sales.
• Manage orders from confirmation through to delivery, invoicing and payments.
• Coordinate with third-party warehouses and logistics providers to ensure timely delivery.
• Monitor stock availability and client consumption to anticipate replenishment.
• Resolve delivery issues, discrepancies and client complaints to closure.
• Maintain accurate records and provide regular sales reports.

Skills

B2B sales

Sales management

Account management

Client relationships

Tools

Excel

Job description

Established in 2009 and headquartered in Dubai, SAGMA Corp supplies exclusive hotel guest amenities and niche perfumes to luxury hotels and resorts. The company operates as an independent master distributor across the Middle East, Near East and Eurasia, representing renowned brands including Hermès, Bvlgari, Lanvin, Ferragamo, Nayassia, Oscar de la Renta and Graff.

In 2026, SAGMA Corp expanded into South Africa with a regional office serving the African continent for selected luxury amenities. Its hospitality portfolio includes Hermès, Bvlgari, Acqua di Parma, Lanvin, Graff, Ferragamo and Rituals. The company combines premium products and attentive service with a commitment to sustainability and environmental responsibility.

Role Description

Sagma Hospitality is looking for an organised, commercially driven Sales Manager to develop and manage its business across South Africa’s luxury hospitality market.

Based in Cape Town or Johannesburg, you will be our sole local representative in South Africa, reporting directly to the Managing Director in Dubai. You will take ownership of the commercial relationship from prospecting and winning new accounts through to order fulfilment, payment collection and ongoing client service.

This is a hands‑on role requiring both strong business development skills and meticulous operational follow‑up. You will work directly with five‑star hotels, luxury lodges and hospitality groups, while coordinating closely with the Dubai team and our local third‑party warehouse and logistics partners.

Key Responsibilities

• Develop new business across South Africa, building a qualified pipeline and converting opportunities into long‑term accounts.
• Grow existing client relationships through regular visits, product presentations and proactive follow‑up.
• Build relationships with hotel owners, general managers, procurement teams, executive housekeepers and spa managers.
• Prepare proposals and quotations, negotiate within agreed commercial guidelines and close sales.
• Manage orders from confirmation through to delivery, ensuring accurate product references, quantities, pricing and timelines.
• Coordinate accurate invoicing, monitor outstanding balances and follow up on payments with clients and the Dubai team.
• Liaise with the third‑party warehouse and logistics providers to ensure accurate order preparation, timely dispatch and successful delivery.
• Monitor stock availability and client consumption, anticipate replenishment needs and flag potential shortages early.
• Resolve delivery issues, discrepancies and client complaints, taking ownership until each matter is closed.
• Maintain accurate commercial records and provide regular reporting on sales, pipeline, forecasts, collections and service issues.

Qualifications and Experience

• At least 3 years of relevant B2B sales experience in South Africa, including direct sales to hotels, luxury lodges or hospitality groups.
• An established network of decision‑makers within South Africa’s luxury hospitality sector.
• A proven track record of winning new accounts and growing existing business.
• Strong negotiation, account management and client relationship skills.
• Highly organised, meticulous and detail‑oriented, with consistent follow‑up on quotations, orders, deliveries and payments.
• Able to work independently as the sole local representative and remain closely aligned with management in Dubai.
• Willing to manage day‑to‑day sales administration and operational coordination personally.
• Confident using Excel and maintaining accurate client records, sales forecasts and reports.
• Excellent spoken and written English, with a professional approach suited to luxury hospitality clients.
• Based in Cape Town or Johannesburg and available to travel within South Africa.
• Experience in hotel amenities, luxury beauty, fragrances, hotel supplies or premium distribution would be an advantage.