Business Analyst & Project Manager (Mid to Senior)

Clothing Junction; Durban; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Clothing Junction is seeking an experienced Business Analyst with strong project management to join our Durban-based head office on-site. You will work across business and technology functions to identify needs, define requirements and manage multiple projects from discovery through to implementation and handover.

This mid to senior role requires leading workshops, documenting requirements, evaluating solutions, coordinating testing and governance, and communicating clearly with stakeholders.

Qualifications

• At least 5 years in business analysis, systems analysis and project delivery, at mid to senior level.
• Proven experience managing multiple concurrent projects or workstreams.
• Demonstrated ability to take initiatives from discovery and requirements through testing, implementation and handover.
• A Business Analysis qualification, diploma or recognised certification.
• Strong practical project management experience.
• Sound knowledge of project planning, governance, risk and issue management, and change control.
• A practical understanding of relational databases, systems integrations and SQL.
• Excellent written and verbal communication skills.
• The ability to explain complex information clearly to both technical and non-technical stakeholders.
• Strong organisation, accountability, problem-solving and commercial judgement.

Responsibilities

• Facilitate workshops, discovery sessions and stakeholder discussions.
• Gather, analyse and document business, functional and system requirements.
• Prepare business requirements, functional specifications, process maps, user stories, acceptance criteria and supporting documentation.
• Analyse existing processes and identify inefficiencies, control gaps and opportunities for improvement.
• Evaluate potential solutions based on operational fit, feasibility, cost, risk, business value, return on investment and scalability.
• Manage multiple projects or workstreams from planning through implementation, handover and post-implementation review.
• Develop and maintain project plans, milestones, risks, issues, dependencies and status reporting.
• Coordinate business owners, internal teams, software teams and external vendors.
• Manage project governance, stakeholder communication and change control.
• Coordinate System Integration Testing and User Acceptance Testing.
• Support implementation readiness, training, communication, cutover and operational handover.
• Use SQL at an investigative level to validate information, trace transactions and support root-cause analysis.
• Identify practical technology and non-technology solutions that improve processes, controls, productivity and customer outcomes.

Skills

Stakeholder management

Project delivery

SQL

Requirements gathering

Workshop facilitation

Communication skills

Problem-solving

Commercial judgement

Education

Business Analysis qualification

Job description

Location: Head Office - Briardene, Durban North (on-site position)
Reporting to: Group CTO

About the Role

We are looking for an experienced, practical and delivery-focused Business Analyst with strong project management capability to join our team.

Working across business and technology functions, you will identify operational needs, define clear requirements, evaluate possible solutions and manage multiple projects from initial discovery through to successful implementation and operational handover.

This position is suited to a mid to senior professional who can work independently, bring structure to complex initiatives and maintain delivery momentum across several projects and stakeholders.

Key Responsibilities

• Facilitate workshops, discovery sessions and stakeholder discussions.
• Gather, analyse and document business, functional and system requirements.
• Prepare business requirements, functional specifications, process maps, user stories, acceptance criteria and supporting documentation.
• Analyse existing processes and identify inefficiencies, control gaps and opportunities for improvement.
• Evaluate potential solutions based on operational fit, feasibility, cost, risk, business value, return on investment and scalability.
• Manage multiple projects or workstreams from planning through implementation, handover and post-implementation review.
• Develop and maintain project plans, milestones, risks, issues, dependencies and status reporting.
• Coordinate business owners, internal teams, software teams and external vendors.
• Manage project governance, stakeholder communication and change control.
• Coordinate System Integration Testing and User Acceptance Testing.
• Support implementation readiness, training, communication, cutover and operational handover.
• Use SQL at an investigative level to validate information, trace transactions and support root-cause analysis.
• Identify practical technology and non-technology solutions that improve processes, controls, productivity and customer outcomes.

Requirements

• At least 5 years relevant experience in business analysis, systems analysis and project delivery, with evidence of operating at a mid to senior level.
• Proven experience managing multiple concurrent projects or workstreams.
• Demonstrated ability to take initiatives from discovery and requirements through testing, implementation and handover.
• A Business Analysis qualification, diploma or recognised certification.
• Strong practical project management experience.
• Sound knowledge of project planning, stakeholder management, governance, risk and issue management, and change control.
• A practical understanding of relational databases, systems integrations and SQL.
• Excellent written and verbal communication skills.
• The ability to explain complex information clearly to both technical and non-technical stakeholders.
• Strong organisation, accountability, problem-solving and commercial judgement.

Advantageous

• A relevant tertiary qualification in Business, Information Systems, Computer Science, Industrial Engineering or a related field.
• A recognised project management qualification or certification.
• Experience within retail, supply chain, warehousing, manufacturing, finance, ERP, POS or store operations.
• Experience working with software development teams, third-party vendors and system integration projects.
• Knowledge of Agile, Waterfall and hybrid project delivery approaches.
• Experience developing business cases, benefits assessments and ROI evaluations.

This is primarily a Business Analyst and project delivery role. It is not a Data Analyst, Data Scientist, Business Intelligence or dashboard-development position.

The successful candidate must be comfortable working with systems, databases and data structures and using SQL for investigation and validation. However, the role is not responsible for developing dashboards, data warehouses, data visualisations or BI reporting solutions.

Why Join Clothing Junction?

We pride ourselves on offering stability, growth opportunities, and a collaborative work environment where your contributions directly impact our success.

Our Values:

• Ambition - We challenge ourselves to keep growing.
• Hustle - We know that consistent effort drives results.
• Resilience - We embrace challenges and learn from them.
• Team - Together, everyone achieves more.
• Opportunity - We look beyond today and create tomorrow.
• Teamwork - Collaboration is at the heart of everything we do.

Workplace Facilities and Convenience

• On-site canteen
• On-site coffee Barista
• Safe and convenient parking
• On-site car wash
• Relaxation / breakout areas (lounges, quiet rooms, outdoor seating)

Flexibility

• Flexible hours - choice of 2 shifts
• Early closure on a Friday

Personal and Professional Growth

• Study assistance
• In-house training
• Career progression pathways

Employee Wellbeing

• Wellness days
• Wellbeing activities (Zumba, mindfulness, sports events)
• On-site massage therapist

Recognition and Culture

• Staff discounts (from 1st day of employment) - Clothing Junction, SENQU and Victory Lab
• Rewards / long service awards
• Leave benefits: one additional day of annual leave per year worked from 5 years of service up to 10 years
• Employee recognition programmes
• Dedicated Culture Committee responsible for planning and driving regular staff initiatives
• Monthly staff initiatives (e.g. quiz afternoons, themed activities, wellness drives)
• Quarterly "Family Meetings" where the group's companies share updates, progress on goals, and current initiatives
• Team building events
• Celebrations (birthdays, milestones, festive events)

Financial Extras

• Opportunity to earn performance incentives / bonuses - based on company results and individual KPI achievement
• Discretionary 13th cheque
• Annual increase - % based on individual KPI achievement