Business Analyst - IT Service Management Company

Hire Resolve; South Africa; On-site; ZAR 200 000 - 300 000; Full time

Job summary

A leading recruitment agency is seeking a Business Analyst to join a client's team in Johannesburg. The role involves analyzing business needs, defining requirements, and facilitating communication between stakeholders. Requires a Bachelor's degree, relevant experience, and strong analytical skills. Competitive salary on offer.

Benefits

Salary negotiable

Qualifications

• 3+ years' experience in business analysis or system implementation.
• Proven experience in gathering and documenting requirements.
• Knowledge of project management methodologies.

Responsibilities

• Gather and document business requirements from stakeholders.
• Conduct gap analysis and contribute to project delivery.
• Support implementation of new systems and conduct user training.

Skills

Analytical skills

Communication skills

Problem-solving skills

Collaboration

Agile methodologies

Excel analytics

Documentation

Education

Bachelor's degree in business finance or IT

Project Management qualification

Tools

Power BI

Business analysis tools

Job description

Hire Resolve is currently seeking a Business Analyst to join our client's team in Johannesburg. As a Business Analyst, you will play a crucial role in understanding and analyzing business needs, defining requirements, and facilitating effective communication between stakeholders and technical teams.

In this role, you will work closely with project managers, developers, and other key stakeholders to gather and document requirements, conduct gap analysis, and contribute to the successful delivery of projects. You will also be responsible for supporting the implementation of new systems or functionalities, conducting user training, and ensuring overall project success.

Requirements

• Previous experience as a Business Analyst in a professional services environment
• Bachelor's degree in business finance and or IT
• Project Management qualification
• 3+ Years' experience involving business analysis, process mapping or involved in execution of new system implementation
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills
• Experience in gathering and documenting business requirements
• Agile project management experience will be advantageous.
• Ability to work collaboratively with cross-functional teams
• Ability to analyse data using MS Excel or Power BI analytics
• Knowledge of project management methodologies
• Proficiency in business analysis tools and software
• Working knowledge of software development lifecycle

Benefits

• Salary negotiable

Contact Hire Resolve for you next career-changing move

• Our client is offering a highly competitive salary for this role based on experience.
• Apply for this role today, contact Chandre Cronje at Hire Resolve or on LinkedIn
• You can also visit the Hire Resolve website: hireresolve.us or email us your CV: [e-mail]

We will contact you telephonically in 3 days should you be suitable for this vacancy. If you are not suitable, we will put your CV on file and contact you regarding any future vacancies that arise.