Business Analyst at QE Services

QE Services IT Recruitment; Midrand; On-site; ZAR 240,000 - 320,000; Full time

Job summary

QE Services IT Recruitment is sourcing a Junior Business Analyst for a client in Centurion, Gauteng. The role focuses on gathering, validating and documenting business requirements across transactional systems and Omni-channel components.

You will collaborate with stakeholders, vendors and development teams, assist in testing and change management, and help ensure solutions meet business needs in a dynamic financial services environment.

Qualifications

• Bachelor-level degree in Business Analysis, Information Systems, Computer Science, or related field.
• 2–3 years of experience as a Business Analyst or similar role.
• Experience in the financial services sector, preferably Short-Term Insurance.
• Solid understanding of SDLC and Agile methodologies.
• Experience gathering, analysing and documenting business requirements.

Responsibilities

• Facilitate workshops with stakeholders to gather, analyse and validate business requirements.
• Identify opportunities for enhancements and new implementations across systems and channels.
• Document business requirements through BRS documents, user stories and related specifications.
• Obtain stakeholder approval and ensure requirements are clearly communicated.
• Work with development teams to ensure a shared understanding of requirements.
• Serve as the liaison between business stakeholders, development teams and vendors.
• Support and coordinate testing activities throughout the Software Development Life Cycle.
• Coordinate user acceptance testing, sign-off and deployment of changes.
• Communicate progress, risks, issues and dependencies to stakeholders.
• Assist with change management to ensure solutions meet requirements.

Skills

Business analysis

Stakeholder management

Analytical thinking

Communication skills

Education

BCom / BSc degree

Job description

My client based in Centurion, Gauteng is currently looking for a Junior Business Analyst to join their team on a permanent basis.

IT / FINANCE

Responsibilities

• Facilitate workshops with stakeholders to gather, analyse and validate business requirements.
• Identify opportunities for enhancements and new implementations across transactional systems, workflow and OMNI channel components.
• Document business requirements through BRS documents, user stories and related specifications.
• Obtain stakeholder approval and ensure requirements are clearly communicated.
• Work closely with development teams to ensure a shared understanding of business requirements.
• Serve as the communication link between business stakeholders, development teams and transactional system vendors.
• Support and coordinate testing activities throughout the Software Development Life Cycle.
• Coordinate user acceptance testing, stakeholder sign-off and deployment of system changes.
• Monitor and communicate progress, risks, issues and dependencies to relevant stakeholders.
• Assist with change management and ensure that implemented solutions meet business requirements.

Qualifications & Experience

• Relevant BCom / BSc degree, preferably in Business Analysis, Information Systems, Computer Science, or a related field.
• 2-3 years' experience in a Business Analyst or similar role.
• Experience within the financial services industry, preferably Short-Term Insurance.
• Experience working with transactional systems, workflow solutions and/or OMNI channel platforms.
• Solid understanding of the Software Development Life Cycle (SDLC).
• Experience working in Agile environments, including sprint planning and related methodologies.
• Experience gathering, analysing and documenting business requirements.
• Experience creating Business Requirements Specifications (BRS) and user stories.
• Experience coordinating testing, user sign-off and deployment activities.
• Good understanding of server infrastructure and IT environments.
• Experience working with software development teams and third-party system vendors.

Competencies

• Strong business acumen and entrepreneurial thinking.
• Excellent analytical and critical-thinking skills.
• Strong problem-solving and decision-making abilities.
• Effective negotiation and influencing skills.
• Excellent reporting and presentation skills.
• Innovative and solutions-driven approach.
• Assertive and confident when engaging with stakeholders.
• Exceptional attention to detail.
• Advanced verbal and written communication skills.
• Strong stakeholder management skills.
• Ability to manage and adapt to change effectively.
• Strong IT innovation and technical acumen.
• Ability to work collaboratively across business, technical and vendor teams.
• Strong organisational and time-management skills.

Desired Skills

• Business analysis
• Process Modelling
• Business Process Analysis
• Requirement Gathering