Business Analyst at Nexio

Nexio July, 2026; South Africa; On-site; ZAR 420,000 - 620,000; Full time

Job summary

Nexio July, 2026 in South Africa seeks a Business Analyst to transform operational, commercial, and workforce data into decision-ready analysis for the Service Delivery Manager's client portfolio. The role emphasizes data integrity, clear labeling of facts, assumptions, and risks, and strong documentation practices to support client reviews and escalations.

The analyst ensures a single source of truth per account, reconciles figures across contracts and performance data, and provides

Qualifications

• Data integrity and reconciliation across contract, workforce, and performance data.
• Analytical translation of raw data into business-impact insights.
• Clear labeling of confirmed vs assumed vs risk in outputs.
• Documentation of BRDs, SOPs, and processes across the SDM portfolio.
• Support for client service reviews, escalations, and commercial reconciliation.

Responsibilities

• Remove the gap between data exists and defensible positions at the account level.
• Provide analysis that can be used in client or ExCo conversations without re-verification.
• Own the integrity, structure, and clarity of information underpinning SDM decisions.
• Ensure standardized analytics methodologies and templates across accounts.

Job description

Short Summary

Business Analyst at Nexio July, 2026 | MyJobMag

Key Details

• Position / opportunity: Business Analyst at Nexio July, 2026 | MyJobMag
• Organization: Nexio July, 2026
• Country / coverage: South Africa
• Location: South Africa
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Education
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-07-27
• Application deadline: Jul 27, 2026

Description

ROLE PURPOSE The Business Analyst is accountable for converting operational, commercial, and workforce data within the Service Delivery Manager's client portfolio into decision-ready analysis – surfacing signal from noise so that client service reviews, commercial positions, and escalation responses are built on verified fact, not assumption. This role exists to remove the gap between \"data exists\" and \"the position is defensible\" at the account level, ensuring the SDM can walk into any client or ExCo conversations with analysis that has already been stress-tested. The role does not own service delivery, client relationships, or supplier governance. It owns the integrity, structure, and clarity of the information the SDM's decisions and client-facing positions are built on. What This Role Owns Outcome Commitments Data Integrity & Structure – Clean, reconciled, account-level data across contract, workforce, and performance sources within the SDM's portfolio – no conflicting totals, no stale figures presented as current. Analytical Clarity – Translation of raw operational and commercial data into RAG-framed, business-impact analysis for the SDM's accounts – signal vs noise, not data dumps. Fact/Assumption/Risk Separation – Every analytical output explicitly labels what is confirmed, what is assumed, and what constitutes risk – never blended. Process & Documentation Ownership – Business Requirement Documents BRDs, process documentation, and Standard Operating Procedures SOPs across the SDM's portfolio are current, accurate, and controlled – not fragmented, outdated, or dependent on institutional memory. Decision Support for the SDM – Analysis structured to anticipate Delivery, and HR scrutiny before it's raised, supporting client service reviews, escalation responses, and commercial reconciliation. Reporting Consistency Across the Portfolio – Standardized analytical methodology and templates applied consistently across the SDM's accounts, enabling like-for-like comparison across contracts and time periods. What Success Looks Like: Any analytical output this role produces can go directly into a client service review or SDM escalation response without the SDM needing to re-verify the underlying data or re-separate fact from assumption. ROLE REQUIREMENT Data Integrity & Reconciliation Accountable for: Ensuring all data feeding into SDM decisions and client-facing reporting is clean, reconciled, and current. Consolidate contract, workforce, and performance data across the SDM's accounts from source systems e.g. ticketing/ITSM platforms Identify and resolve conflicting figures, stale dates, and version discrepancies before data is used in any output — flag unresolved discrepancies explicitly rather than picking one version silently Maintain a single source of truth per account for recurring reporting cycles, eliminating the risk of the SDM presenting two different numbers in two different forums Cross-check data sensitivity — flag where cross-client confidentiality exposure exists in shared workbooks or files…

Responsibilities

• This role exists to remove the gap between \"data exists\" and \"the position is defensible\" at the account level, ensuring the SDM can walk into any client or ExCo conversations with analysis that has already been stress-tested.
• The role does not own service delivery, client relationships, or supplier governance.
• It owns the integrity, structure, and clarity of the information the SDM's decisions and client-facing positions are built on.
• What This Role Owns Outcome Commitments Data Integrity & Structure – Clean, reconciled, account-level data across contract, workforce, and performance sources within the SDM's portfolio – no conflicting totals, no stale figures presented as current.
• Analytical Clarity – Translation of raw operational and commercial data into RAG-framed, business-impact analysis for the SDM's accounts – signal vs noise, not data dumps.

Requirements / Eligibility

• This role exists to remove the gap between \"data exists\" and \"the position is defensible\" at the account level, ensuring the SDM can walk into any client or ExCo conversations with analysis that has already been stress-tested.
• The role does not own service delivery, client relationships, or supplier governance.
• It owns the integrity, structure, and clarity of the information the SDM's decisions and client-facing positions are built on.
• What This Role Owns Outcome Commitments Data Integrity & Structure – Clean, reconciled, account-level data across contract, workforce, and performance sources within the SDM's portfolio – no conflicting totals, no stale figures presented as current.