Business Analyst

Boardroom Appointments; South Africa; On-site; ZAR 300,000 - 600,000; Full time

Job summary

An established industry player is seeking a skilled Business Analyst with a strong background in fintech or financial services. This role involves collaborating with stakeholders to gather and document requirements, analyzing business processes for efficiency, and designing innovative technology solutions that enhance user experiences. The ideal candidate will possess strong analytical and problem-solving skills, with proficiency in tools like JIRA and SQL. Join a dynamic team where your insights will drive product enhancements and contribute to the growth of cutting-edge fintech solutions. If you thrive in a fast-paced environment and are passionate about technology and finance, this opportunity is perfect for you.

Qualifications

• Proven experience in fintech or financial services as a Business Analyst.
• Professional certifications in business analysis are desirable but not mandatory.

Responsibilities

• Gather and document requirements for fintech product development.
• Analyze business processes and propose efficient workflows.
• Collaborate with teams to design innovative technology solutions.

Skills

Analytical Skills

Problem-solving

Communication Skills

Interpersonal Skills

Detail-oriented

Critical Thinking

Education

Bachelor's degree in Business Administration

Bachelor's degree in Economics

Bachelor's degree in Statistics

Bachelor's degree in Computer Science

Tools

JIRA

SQL

Excel

Job description

Proven experience as a Business Analyst in the fintech or financial services industry.

• Solid understanding of fintech products, digital banking, payment systems, and regulatory frameworks in South Africa.
• Preferred Bachelor's degree in business administration or economics, Statistics, Computer Science, or a related field.

Strong analytical skills with the ability to gather and interpret complex data sets.

Proficiency in business process analysis, requirement elicitation, and documentation.

• Experience in Agile methodologies and tools (e.g., Scrum, JIRA) for project management and software development.
• Excellent communication and interpersonal skills to effectively collaborate with diverse stakeholders.
• Detail-oriented mindset with the ability to prioritize tasks and meet deadlines in a fast-paced environment.

Strong problem-solving and critical-thinking abilities.

Familiarity with data analysis tools and techniques (e.g., SQL, Excel) is a plus.

• Professional certifications in business analysis (e.g., CBAP, PMI-PBA) are desirable but not mandatory.

Responsibilities:

• Requirements Gathering: Collaborate with business stakeholders and end-users to understand their needs, elicit requirements, and document functional and non-functional requirements for fintech product development.
• Business Process Analysis: Analyze current business processes, identify gaps, and propose streamlined and efficient workflows to improve operational efficiency.
• Solution Design: Collaborate with cross-functional teams to design innovative technology solutions that align with business goals and enhance the user experience.
• User Stories and Use Cases: Create clear and concise user stories and use cases that capture business requirements and define acceptance criteria for development teams.
• Data Analysis: Perform data analysis and interpret findings to provide insights for product enhancements and identify areas for business growth.
• Risk Assessment: Identify potential risks and propose mitigation strategies to ensure compliance with regulatory requirements and industry best practices.
• Stakeholder Communication: Facilitate effective communication between business stakeholders, technical teams, and external partners to ensure a common understanding of project objectives and deliverables.
• Testing and Quality Assurance: Collaborate with QA teams to ensure that developed solutions meet business requirements and provide input into testing strategies and test plans.
• Documentation: Prepare comprehensive documentation including business process flows, functional specifications, user manuals, and training materials to support the implementation and adoption of fintech solutions.
• Industry Research: Stay up to date with the latest fintech trends, regulatory changes, and industry best practices to propose innovative solutions and maintain a competitive edge.