Bureau Data Entry Officer

AllSpes (Pty) Ltd; Pretoria; On-site; ZAR 180,000 - 240,000; Full time

Job summary

A healthcare services provider in Pretoria is seeking a candidate for daily management of the Platinum billing process. Responsibilities include accurate patient data capturing on the VeriClaim system, validating information, creating Bureau Templates, and providing feedback within the billing team. Strong understanding of billing policies and efficient communication are essential. Join a fast-paced environment and ensure high-quality support for practices and billing operations.

Qualifications

• Accurate capturing of patient data onto VeriClaim as per instructions.
• Experience with e-mail communication and feedback processes.
• Knowledge of billing policies and medical aid arrangements.

Responsibilities

• Manage daily billing processes and data capturing on VeriClaim.
• Validate patient information and create diary appointments.
• Support billing and maintain current knowledge of healthcare regulations.
• Creating Bureau Templates with the billing information and any additional instruction as per the documentation/instructions received.
• Uploading/saving information received from the Practice onto VeriClaim system for future reference.
• Have a clear understanding of Billing Policies and Payment Arrangements with individual Medical Aids.
• Ensure the correct Practice policies are used when creating Bureau Templates.
• Professional & efficient handling of e-mail communication.
• Provide relevant & constant feedback to all parties involved.
• Keep the Billing Manager informed of all sensitive Practice or procedural issues.
• Provide daily feedback on tasks completed.
• Report on any VeriClaim related issues to Billing Manager.
• When required to support with billing, accurate, timeous capturing of claims and keep within the timelines of the Billing Team.
• Support with Practice audits when required.
• Maintain current working knowledge of all healthcare-related issues and regulations and the VeriClaim system.

Job description

Position Overview

The successful candidate will be responsible for the daily management of the Platinum billing process, by accurately loading patient information, creating Bureau Templates, and uploading of information onto the VeriClaim system to support our Practices and Billing Team with their processes.

Essential Job Functions

• Accurate capturing of fixed patient data onto VeriClaim as per documentation/instructions received.
• Validating patient information via family/eligibility checks on VeriClaim after detail was captured.
• Creating diary appointments for the appropriate treatment dates according to documentation/instructions received.
• Creating Bureau Templates with the billing information and any additional instruction as per the documentation/instructions received.
• Uploading/saving information received from the Practice onto VeriClaim system for future reference.
• Have a clear understanding of Billing Policies and Payment Arrangements with individual Medical Aids.
• Ensure the correct Practice policies are used when creating Bureau Templates.
• Professional & efficient handling of e-mail communication.
• Provide relevant & constant feedback to all parties involved.
• Keep the Billing Manager informed of all sensitive Practice or procedural issues.
• Provide daily feedback on tasks completed.
• Report on any VeriClaim related issues to Billing Manager.
• When required to support with billing, accurate, timeous capturing of claims and keep within the timelines of the Billing Team.
• Support with Practice audits when required.
• Maintain current working knowledge of all healthcare-related issues and regulations and the VeriClaim system.