Broker Assistant

Senwes Ltd.; Rustenburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Senwes Ltd. in Hartbeesfontein, ZA, is seeking a Broker Assistant to provide comprehensive administrative and operational support within the brokerage network.

You will assist with insurance administration, client interactions, policy processes, and general office administration to ensure efficient service delivery and a high standard of client support. The successful candidate will be employed directly by the Broker they support, while working within the Certisure brokerage network.

Qualifications

• Experience in insurance administration or related office support is preferred.
• Ability to handle client communications professionally and efficiently.
• Familiarity with policy processing, renewals, and documentation processes.

Responsibilities

• Provide end-to-end support on asset and crop insurance by handling quotations, policy administration, claims processing, renewals, and client communication.
• Maintain and update client databases and support the Broker in delivering timely and compliant insurance services.
• Ensure smooth office operations through professional client interaction, managing appointments, filing, confirming insurance cover, and IT-related tasks.

Skills

Administrative support

Client communication

Policy administration

Office administration

Job description

Broker Assistant Senwes Ltd. Hartbeesfontein, ZA

A Broker based in Hartbeesfontein is seeking a Broker Assistant to provide comprehensive administrative and operational support within the brokerage. The successful candidate will assist with insurance administration, client interactions, policy processes, and general office administration to ensure efficient service delivery and a high standard of client support.

Important Employment Notice

Please note that this position is not employed by Certisure. The successful candidate will be employed directly by the Broker they support, while working within the Certisure brokerage network.

Key Duties and Responsibilities

• Provide end-to-end support on asset and crop insurance by handling quotations, policy administration, claims processing, renewals, and client communication, while ensuring accurate documentation and system updates.
• Maintain and update client databases and support the Broker in delivering timely and compliant insurance services.
• Ensure smooth office operations through professional client interaction, managing appointments, maintaining filing systems, confirming insurance cover, handling correspondence, and supporting general administrative and IT-related tasks.