Broadband Field Tech – Install & Repair (Bloemfontein)

Placements24; Bloemfontein; On-site; ZAR 83,000 - 124,000; Full time

Benefits offered by this job

Medical aid

Provident fund

Overtime opportunities

Ongoing training

Job summary

Placements24 is seeking a dedicated Field Service Technician for Bloemfontein to install, maintain and repair broadband internet for residential and business customers. This hands-on role requires working independently in the field and delivering excellent service while adhering to safety standards.

You will install modems and routers, test fibre connections, educate customers, record service details, and coordinate with other technical teams.

Qualifications

• High school diploma or equivalent; technical certification in electronics or related field is advantageous.
• Previous field service experience in telecommunications or IT support.
• Proficiency in installing and troubleshooting residential broadband, Wi‑Fi, and networking equipment.
• Familiarity with fibre optic cable installation and termination is a strong asset.

Responsibilities

• Install, troubleshoot, and repair broadband internet equipment, including modems, routers, and fibre optic connections.
• Perform new installations and upgrades for residential and business customers according to company standards.
• Conduct diagnostic tests to identify service issues and perform necessary repairs or adjustments.
• Educate customers on service usage, troubleshooting basic issues, and optimal equipment placement.
• Ensure all work is completed safely and efficiently, adhering to company policies and procedures.
• Maintain accurate records of service calls, work performed, and equipment used via a mobile application.
• Collaborate with other technical teams to resolve complex network issues.

Skills

Customer service

Problem solving

Field service experience

Networking equipment

Electrical safety basics

Independent work

Time management

Education

High school diploma or equivalent

Electronics certification

Tools

Fiber optic termination

Cable testing equipment

Modem/router installation tools

Job description

Placements24 is seeking a dedicated Field Service Technician for Bloemfontein to install, maintain and repair broadband internet for residential and business customers. This hands-on role requires working independently in the field and delivering excellent service while adhering to safety standards.

You will install modems and routers, test fibre connections, educate customers, record service details, and coordinate with other technical teams.