Branch Manager at Bidvest Prestige

Bidvest Prestige July, 2026; South Africa; On-site; ZAR 600,000 - 900,000; Full time

Job summary

Bidvest Prestige July, 2026 is hiring a Branch Manager to oversee operations, ensure contract compliance, and drive client satisfaction across the South Africa region. You will coordinate service delivery, budgets and performance targets while mentoring staff to achieve excellence.

Role requires strong leadership, project management, and QMS knowledge, with on-site responsibilities and a focus on safety and quality standards. Valid SA driver’s license is essential.

Qualifications

• BSc/ND or equivalent leadership role preferred in services industry.
• Matric/Grade 12 with valid SA driver’s license required.
• 5–8 years’ leadership experience in a service or similar environment.

Responsibilities

• Provide managerial and supervisory control to ensure optimal service delivery.
• Monitor branch performance against SLA and contract requirements.
• Develop relationships with clients to drive growth, retention and profitability.
• Lead portfolio processes, budget management and compliance with policies.

Skills

Leadership

Project Management

Quality Management

First Aid

Microsoft Office

Planned Maintenance

Education

National Diploma or Degree

Matric/Grade 12

Tools

QMS

Microsoft Office

Job description

Short Summary

Branch Manager at Bidvest Prestige July, 2026 | MyJobMag with Bidvest Prestige July, 2026. Branch Manager at Bidvest Prestige July, 2026 | MyJobMag

Key Details

• Position / opportunity: Branch Manager at Bidvest Prestige July, 2026 | MyJobMag
• Organization: Bidvest Prestige July, 2026
• Country / coverage: South Africa
• Location: South Africa
• Work arrangement: On-site
• Opportunity type: Jobs
• Sector: Health
• Compensation: Not specified
• Duration: Not specified
• Start date: 2026-07-27
• Application deadline: Not specified

Description

ROLE PURPOSE To effectively organize and manage the region under his/her jurisdiction and implement operational strategy. To provide managerial and supervisory control with regards to service delivery in order to ensure maximum customer satisfaction. MAIN OUTPUTS Monitor and ensure the branches service delivery as per the contract and SLA's Pro-actively interact and engage with the client to understand areas of improvement and ensure that turn-around times are shortened to continuously improve customer satisfaction. Develop effective, customer focused and proactive relationships at all levels in the customer chain. Manage allocated portfolio with regards to growth, retention, profitability, and any other business relevant factors, thus ensuring portfolio performance targets are achieved in line with the business strategy. Identify and drive opportunities to improve and enhance service offerings. Leading, facilitating, developing, and implementing relevant portfolio process improvements to achieve SLA targets and be contractual compliant. Ensure QMS, Health & Safety compliance is a primary function, and all mechanisms, processes and procedures are in place, always monitored and adhered to. Management of the portfolio budget, ensuring proper utilization of the allocated budget provide valid variance explanations and corrective actions where required. Ensure compliance with policies and procedures related to financial management, controls and expenditure authorization levels. Put in place mechanisms, processes and procedures to ensure effective monitoring of performance related to time, quality management and standards. Monitor the productivity of all, assets allocated to the portfolio, ensure that all employee and assets operate efficiently. Effectively deal with non-performance and or destructive behavior which might jeopardize Bidvest Prestige’s standing with clients. Ensuring through Supply Chain that the portfolio has competent and diligent service providers to utilize in cases of third-party Ad-hoc work as well as emergencies and that such service providers are compliant with Bidvest Prestige’s quality management and standards. Coaching, mentoring and counseling of staff not performing to the required standards and ensuring that employees improve on performance gaps highlighted during informal sessions and performance appraisals. QUALIFICATIONS AND SKILLS The Applicant must meet the following requirements: National Diploma or Degree Matric/Grade 12 Valid SA driver’s license Must have 5 to 8 years’ experience in a leadership role within a services industry or similar. Project Management Skills QMS Quality Management System, First Aid Training Microsoft Offices Intermediate, Planned Maintenance, etc FUNDAMENTAL COMPETENCIES Result Orientation Initiative/Proactively Written Communication Stress tolerance Business Acumen Decisiveness Change Management Contract Management Financial Management Customer/Client Focus Dealing with ambiguity Problem Analysis Judgment Relationship Building &…

Responsibilities

• To provide managerial and supervisory control with regards to service delivery in order to ensure maximum customer satisfaction.
• MAIN OUTPUTS Monitor and ensure the branches service delivery as per the contract and SLA's Pro-actively interact and engage with the client to understand areas of improvement and ensure that turn-around times are shortened to continuously improve customer satisfaction.
• Develop effective, customer focused and proactive relationships at all levels in the customer chain.
• Manage allocated portfolio with regards to growth, retention, profitability, and any other business relevant factors, thus ensuring portfolio performance targets are achieved in line with the business strategy.
• Identify and drive opportunities to improve and enhance service offerings.

Requirements / Eligibility

• To provide managerial and supervisory control with regards to service delivery in order to ensure maximum customer satisfaction.
• MAIN OUTPUTS Monitor and ensure the branches service delivery as per the contract and SLA's Pro-actively interact and engage with the client to understand areas of improvement and ensure that turn-around times are shortened to continuously improve customer satisfaction.
• Develop effective, customer focused and proactive relationships at all levels in the customer chain.
• Manage allocated portfolio with regards to growth, retention, profitability, and any other business relevant factors, thus ensuring portfolio performance targets are achieved in line with the business strategy.