Branch Advisor: Elevate Client Banking & Growth

Fnbnamibia

Bloemfontein

On-site

ZAR 150,000 - 210,000

Full time

4 days ago

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Job summary

First National Bank (FNB) is inviting applications for a Branch Advisor within its POP network in Bloemfontein. This client-facing role delivers compliant, professional financial advice in a high-volume branch, focusing on client needs and relationship growth.

You’ll operate within FAIS, FICA and TCF standards while meeting service and sales targets. Ideal candidates have 1–3 years in financial services, Grade 12/NQF4 (NQF5 preferred), and strong communication skills to educate clients and

Qualifications

Minimum qualification: Grade 12/NQF 4.
Preferred: NQF Level 5 in Banking, Business Admin, Customer Service or related fields per FAIS.
1–3 years in customer-facing environments within financial services.
Strong understanding of FAIS, TCF and client-centric advice principles.

Responsibilities

Build and manage long-term client relationships to support retention and growth.
Provide a positive customer experience by being helpful and responsive to transactional needs.
Educate customers on banking platforms aligned with their needs.
Connect with customers by living the brand promise: how can we help you?
Analyze customer data and provide suitable financial advice compliant with FAIS.
Maintain accurate client records and documentation.
Achieve individual and branch sales and service targets.
Conduct yourself ethically and take accountability for performance.