Boxroom Operator Fidelity Services Group Cape Town, Western Cape

Fidelity Services Group; Cape Town; On-site; ZAR 134,000 - 201,000; Full time

Job summary

Fidelity Services Group is seeking a Boxroom Operator at our Parow Branch in Cape Town. The role involves distributing and receiving consignments, vault room preparation, and ensuring accurate documentation and handling operations.

The position requires night-shift capability, a clear criminal record, and PSIRA Grade C accreditation is advantageous. Applicants should be computer literate, physically fit, and able to work under pressure while maintaining high quality and reliability.

Qualifications

• Clear criminal record is required.
• PSIRA accreditation with Grade C is advantageous.
• At least 1 year in security or similar role.
• Computer literacy is compulsory.
• Excellent communication skills are essential.
• Night shift ability is required.
• Physical fitness is required.

Responsibilities

• Prepare for vault room duties.
• Plan vault room schedules (CIT).
• Receive and distribute consignments to/from CIT teams.
• Scan consignments.
• Balance vault and lock up.
• Sort consignments.
• Perform documentation and administrative duties.
• Conduct searching duties.

Skills

Clear criminal record

Excellent communication skills

Ability to work under pressure

Physically fit

Willing to work overtime

Customer focus

Teamwork

Honest and reliable

Good interpersonal skills

Organising and planning

Quality assurance

Education

PSIRA Grade C (advantageous)

Tools

Computer literate

Job description

Boxroom Operator
Fidelity Services Group
Cape Town, Western Cape
Permanent
Closing Date 06 November 2026

Job Details

• Division
• Fidelity Cash Solutions
• Business Unit
• Cape Town
• Minimum experience
• Entry Level
• Company primary industry
• Security and Investigations
• Job functional area
• Operations

Job Description

FCS

Reporting to the Branch Manager

The above position is vacant at our Parow Branch. The overall purpose of this position is to distribute and receive consignments.

Minimum Requirements:

• Clear criminal record
• PSIRA accredited with a minimum Grade C qualification is advantageous
• At least 1 years’ experience in security industry or similar role
• Computer literate (compulsory)
• Possess excellent communication skills
• Must be able to work at night
• Able to work under pressure
• Physically fit

Job Specification (not totally inclusive):

• Prepare for vault room duties
• Planning of the vault room schedules CIT
• Receiving and distributing of consignments to and from CIT teams
• Scanning of consignments
• Balancing of vault and locking up
• Sorting of consignments
• Documentation and administration duties
• Searching duties

Other Personality Attributes and Core Competencies:

• Accuracy
• Good interpersonal skills
• Organising and planning ability
• Quality assurance
• Willing to work overtime
• Customer focus
• Team Work
• Honest and reliable

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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Boxroom Operator
Fidelity Services Group
Cape Town, Western Cape
Permanent
Closing Date 06 November 2026