Team Leader Fidelity Services Group Worcester, Western Cape

Fidelity Services Group; Worcester; On-site; ZAR 350,000 - 550,000; Full time

Job summary

Fidelity Services Group in Worcester, Western Cape, is seeking a Team Leader to support the Branch Manager in the Cash in Transit division. The role focuses on coordinating CIT operations, ensuring adherence to schedules and procedures, and maintaining high security standards.

The candidate should have a clear criminal record, PSIRA Grade C, CIT cert, and firearm competency, with 3+ years in security. Flexibility for irregular hours is required.

Qualifications

• Clear Criminal record.
• PSIRA accredited with Grade C.
• CIT certificate held.
• Firearm competency required.
• Computer literacy is compulsory.
• At least 3 years in security or similar role.
• CIT management/supervisory experience is advantageous.
• Valid driver's license is advantageous.

Responsibilities

• Take full responsibility for the vehicle, report faults and refuel as needed.
• Assist with daily operational requirements.
• Ensure security and manage movement of CIT schedules during transit.
• Drive the CIT vehicle when needed.
• Accident prevention and reporting.
• Maintain contact with controllers.
• Carry out security drills and maintain awareness.
• Take preventative actions toward suspicious activity.
• Liaise with clients and management.
• Complete daily roster and reports for management.
• Report delays to the Operations Manager immediately.
• Risk management and compliance.

Skills

CIT management

Security operations

Communication skills

Problem solving

Report writing

Firearm competency

CIT certificate

PSIRA Grade C

Computer literacy

Leadership

Job description

Team Leader Fidelity Services Group Worcester, Western Cape Permanent Closing Date 06 November 2026

Job Details

Division
Fidelity Cash Solutions
Business Unit
Worcester
Minimum experience
Associate
Company primary industry
Security and Investigations
Job functional area
Operations

Job Description

FCS

Reporting to the Branch Manager / Operations Manager

The above position is vacant at our Worcester Branch. The overall purpose of this position is to assist the Operations Manager within the Cash in Transit division and ensure that Cash in Transit (CIT) operations are conducted according to planned procedures and schedules.

Minimum Requirements:

• Clear Criminal record
• PSIRA accredited with a minimum Grade C qualification
• Cash In Transit (CIT) certificate
• Firearm competency - with a minimum handgun (for business purposes) qualification
• Computer literate (compulsory)
• At least 3 years' experience in security industry or similar role (Advantageous at FSG)
• CIT management/ supervisory experience is advantageous
• Valid driver's license is advantageous
• Own transport is advantageous
• Able to work under pressure
• Prepared to work irregular hours
• Clear disciplinary record

Key Performance Areas (not totally inclusive):

• Take full responsibility and accountability for the vehicle i.e. report mechanical faults, refuelling, operating the various security systems, ensure cleanliness of the vehicle, etc.
• Assisting with daily operational requirements
• Ensure security and manage movement of CIT schedules during transit
• Driving of the CIT vehicle when needed (if applicable)
• Accident prevention and reporting
• Maintain contact with the controllers
• Carryout Security drills and maintain security awareness
• Take preventative actions towards any reported suspicious activity
• Liaise with clients and all staff - specifically Management
• Complete documentation and administration e.g. daily roster and reports to be submitted to management
• Report all delays to the Operation Manager immediately
• Risk Management and compliance

Other Personality Attributes and core competencies:

• Must be honest and reliable
• Must have good verbal and language abilities
• Must be assertive
• Pay attention to detail
• Customer service and relations
• Quality Assurance
• Planning and organising skills
• Alertness

We reserve the right not to make an appointment to any advertised position.

Whilst preference is given to existing employees at all times and the choice made is purely on merit, Historically Disadvantaged Candidates and Black Female Candidates are encouraged and supported in the FSG team. Whilst black female candidates will be given priority as per our transformation policy subject to the above criteria.

Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate.

Should you not be contacted regarding this position within 10 working days from the closing date, please regard your application as unsuccessful.

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