BMS & Facilities Helpdesk Agent

Neptune; Rustenburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

Tsebo Solutions Group is seeking a proactive Call Centre Agent to monitor the Building Management System (BMS), log service calls accurately, and allocate issues to the right providers, ensuring tracking and timely closure.

You will maintain clear communication with callers, deliver high-quality customer service, and support efficient facilities management operations across our South African sites. This role requires professionalism, strong organisation, and the ability to work under pressure.

Job description

Tsebo Solutions Group is seeking a proactive Call Centre Agent to monitor the Building Management System (BMS), log service calls accurately, and allocate issues to the right providers, ensuring tracking and timely closure.

You will maintain clear communication with callers, deliver high-quality customer service, and support efficient facilities management operations across our South African sites. This role requires professionalism, strong organisation, and the ability to work under pressure.