Beauty Salon Assistant & Receptionist

Placements24; Soweto; On-site; ZAR 89,000 - 134,000; Full time

Benefits offered by this job

Competitive salary

Employee discounts

Learning opportunities

Friendly work environment

Growth opportunities

Job summary

Placements24 is seeking a friendly Beauty Salon Assistant & Receptionist in Soweto to manage the front desk and support salon operations. You will greet clients, handle appointments, take calls, process payments, and keep the reception area organized.

The role emphasizes excellent customer care, strong organization, and teamwork in a busy Gauteng beauty setting. Growth within a supportive salon team is offered.

Qualifications

• Experience in reception, admin, or customer service roles.
• Excellent communication and interpersonal skills.
• Organized with ability to manage multiple tasks.

Responsibilities

• Greet clients warmly and professionally, creating a positive first impression.
• Manage appointment scheduling using salon software and handle cancellations/rescheduling.
• Answer phone calls, respond to inquiries, and direct calls to team members.
• Process client payments, manage cash drawer, and maintain accurate records.
• Keep reception and waiting areas tidy and presentable.
• Assist salon technicians with basic tasks and station prep.

Skills

Customer service

Scheduling software

Communication

Organizational skills

Multi-tasking

Proactive attitude

Tools

POS system

Microsoft Office

Job description

About the Role

Our client is seeking an energetic and customer-oriented Beauty Salon Assistant & Receptionist to manage the front desk and support salon operations in Soweto . This role is essential for ensuring a welcoming atmosphere, managing client appointments, and assisting the salon team. You will be the first point of contact for clients, responsible for providing excellent customer service, handling inquiries, and maintaining the organization of the reception area. The ideal candidate is organized, friendly, and eager to contribute to the smooth running of a busy beauty salon within the Gauteng community.

Key Responsibilities

• Greet clients warmly and professionally, creating a positive first impression.
• Manage appointment scheduling using salon software, confirming appointments, and handling cancellations/rescheduling.
• Answer phone calls, respond to inquiries, and direct calls to the appropriate team members.
• Process client payments, manage cash drawer, and maintain accurate transaction records.
• Assist with salon tidiness, ensuring the reception and waiting areas are clean and presentable.
• Support salon technicians with basic tasks, such as preparing stations or cleaning equipment.
• Maintain client records and assist with client follow-up communications.

Requirements

• Previous experience in a reception, administrative, or customer service role, preferably in a salon or beauty environment.
• Excellent communication and interpersonal skills with a friendly and approachable personality.
• Strong organizational skills and the ability to manage multiple tasks efficiently.
• Proficiency in using scheduling software and basic computer applications.
• A proactive attitude and willingness to learn and assist where needed.
• A passion for the beauty industry and providing excellent client care.

Benefits

• Competitive entry-level salary with potential for increases based on performance.
• Employee discounts on salon services and beauty products.
• Exposure to the beauty industry and opportunities to learn about different treatments.
• A friendly and dynamic work environment in the vibrant Soweto community.
• Opportunity to grow within a supportive salon team.