Barman

Phoenix Recruitment Limited; South Africa; On-site; ZAR 120,000 - 180,000; Full time

Job summary

Phoenix Recruitment Limited is seeking an experienced Barman to deliver warm, personalized bar service for guests, with expertise in cocktails, wines and spirits.

You will maintain mise en place, assist with stock and cost control, and ensure compliance with HACCP and South African liquor regulations.

This on-site role requires at least two years in a similar position, strong communication, and the ability to thrive in a fast-paced, guest-focused environment.

Qualifications

• Minimum 2+ years in a similar bar position.
• Excellent interpersonal and communication skills.
• Strong product knowledge with attention to detail.
• Ability to stay calm in a fast-paced environment.

Responsibilities

• Provide warm, professional bar service and engage with guests.
• Prepare and serve cocktails, wines, beers, and spirits to high standards.
• Assist with stock counts, requisitions and rotation to minimise wastage.
• Adhere to HACCP, hygiene and liquor regulations.
• Coordinate with wait staff and management for smooth service.
• Assist with cash handling and POS procedures where applicable.

Skills

Guest service excellence

Cocktail knowledge

Stock control

HACCP awareness

Teamwork & communication

Cash handling / POS

Education

Formal training in hospitality (advantage)

Job description

Barman

Job Description

Duties:

• Guest Experience & Service Excellence: Provide warm, professional, and personalised bar service to all guests. Engage confidently with guests, sharing knowledge of cocktails, wines, spirits, and non-alcoholic beverages. Anticipate guest preferences and create memorable, tailored experiences. Handle guest feedback and requests professionally, escalating issues when necessary.
• Beverage Preparation & Service: Prepare and serve cocktails, mocktails, wines, beers, and spirits to five-star standards. Ensure consistent quality, presentation, and portion control. Maintain bar mise en place, cleanliness, and presentation at all times. Assist with beverage service during meals, boma dinners, bush events, and private functions.
• Stock Control & Cost Awareness: Assist with stock counts, requisitions, and stock rotation. Ensure correct storage and handling of all beverages. Minimise wastage, breakages, and stock variances. Report low stock levels and equipment issues promptly.
• Health, Safety & Compliance: Adhere strictly to HACCP, hygiene, and cleanliness standards. Ensure responsible alcohol service in line with lodge policy and South African liquor regulations. Maintain a safe and tidy bar environment for guests and staff. Follow wildlife safety protocols applicable to outdoor bar areas.
• Teamwork & Communication: Work closely with waiters, F&B Supervisors, kitchen staff, and management. Attend daily briefings and contribute to smooth service flow. Communicate guest preferences, special occasions, and beverage requirements.
• Administration & Controls: Assist with cash handling and POS procedures where applicable. Complete daily cleaning schedules and bar checklists. Ensure compliance with SOPs and brand standards.

Requirements:

• Formal training will be an advantage
• At least 2+ years of experience in a similar role
• Excellent interpersonal and communication skills
• Strong product knowledge and attention to detail
• Passion for beverages and guest service
• Ability to work calmly in a fast-paced environment
• Professional appearance and demeanour
• Organisational and time-management skills
• Cultural awareness and emotional intelligence