Barista

Tsebo Solutions Group; Alberton; Presencial; ZAR 100.000 - 140.000; Jornada completa

Descripción de la vacante

Tsebo Solutions Group in Alberton is seeking a Barista to craft coffee, tea and specialty drinks, greet customers, take orders, and ensure great presentation. You will inform customers about ingredients and allergens, and handle payments with accuracy.

You'll also maintain cleanliness, assist with food items, monitor inventory, and keep equipment in good condition. A Grade 12 and 3–5 years' experience are preferred for a busy cafe environment.

Formación

• Must have Grade 12 and 3-5 years of experience in a similar role.
• Experience as a barista or in a similar role is preferred.
• Good communication and customer service skills.

Responsabilidades

• Craft coffee, tea and specialty drinks per recipes.
• Greet customers and provide menu info including allergens.
• Take accurate orders and process payments.
• Maintain cleanliness and sanitise work areas.
• Prepare and serve food items like sandwiches and pastries.
• Monitor inventory and restock supplies.

Conocimientos

Communication

Arithmetic

Teamwork

Stamina

Barista

Customer service

Fast-paced

Attention to detail

Coffee brewing

Equipment maintenance

Educación

Grade 12

Descripción del empleo

• Craft a variety of coffee, tea, and specialty drinks according to customer preferences and company recipes.
• Ensure consistency in taste and presentation of all beverages.
• Experiment with new recipes and seasonal drinks to enhance the menu.
• Greet customers warmly and create a friendly, welcoming atmosphere.
• Take accurate orders and provide information about the menu, including ingredients and potential allergens.
• Offer personalized recommendations based on customer preferences and feedback.
• Process payments efficiently, including cash, credit card, and mobile transactions.
• Handle customer inquiries and resolve any issues related to orders or payments.
• Maintain accurate cash register balances and report discrepancies to management.
• Regularly clean and sanitize the work area, including counters, machines, and seating areas.
• Follow health and safety guidelines to ensure a hygienic environment.
• Dispose of waste properly and manage recycling efforts.
• Monitor inventory levels and restock supplies as needed.
• Ensure all ingredients are fresh and stored correctly.
• Place orders for new stock and manage deliveries.
• Perform routine checks and maintenance on brewing equipment to ensure optimal performance.
• Troubleshoot and report any equipment issues to management.
• Keep equipment clean and in good working order.
• Ensure food items are fresh and presented attractively.
• Follow food safety guidelines and manage food storage.
• Adhere to all health and safety regulations, including proper food handling and sanitation practices.
• Stay updated on company policies and procedures.
• Participate in regular training sessions to maintain high standards of service.

Duties & Responsibilities

• Craft a variety of coffee, tea, and specialty drinks according to customer preferences and company recipes.
• Ensure consistency in taste and presentation of all beverages.
• Experiment with new recipes and seasonal drinks to enhance the menu.
• Greet customers warmly and create a friendly, welcoming atmosphere.
• Take accurate orders and provide information about the menu, including ingredients and potential allergens.
• Offer personalized recommendations based on customer preferences and feedback.
• Process payments efficiently, including cash, credit card, and mobile transactions.
• Handle customer inquiries and resolve any issues related to orders or payments.
• Maintain accurate cash register balances and report discrepancies to management.
• Regularly clean and sanitize the work area, including counters, machines, and seating areas.
• Follow health and safety guidelines to ensure a hygienic environment.
• Dispose of waste properly and manage recycling efforts.
• Monitor inventory levels and restock supplies as needed.
• Ensure all ingredients are fresh and stored correctly.
• Place orders for new stock and manage deliveries.
• Perform routine checks and maintenance on brewing equipment to ensure optimal performance.
• Troubleshoot and report any equipment issues to management.
• Keep equipment clean and in good working order.
• Prepare and serve food items such as sandwiches, pastries, and cookies.
• Ensure food items are fresh and presented attractively.
• Follow food safety guidelines and manage food storage.
• Adhere to all health and safety regulations, including proper food handling and sanitation practices.
• Stay updated on company policies and procedures.
• Participate in regular training sessions to maintain high standards of service.

Skills and Competencies

• Have good communication skills
• Must be able to use simple arithmetic, follow directions, remember orders, read, and write
• Must be able to work as part of a team or independently
• Must have the stamina to work 45-50 hours per week.
• Previous experience as a barista or in a similar role.
• Excellent customer service skills.
• Ability to work in a fast-paced environment.
• Strong attention to detail and organizational skills.
• Knowledge of coffee brewing techniques and equipment maintenance.

Qualifications

• Grade 12
• Must have 3-5 years experinace in similar role