Banqueting Manager

The Capital Hotels, Apartments & Resorts; Cape Town; On-site; ZAR 420,000 - 540,000; Full time

Job summary

The Capital Hotels, Apartments & Resorts is seeking a Banqueting Manager in Cape Town to lead the conferencing and banqueting department, driving revenue through proactive business development and client relations. You will oversee the full banqueting pipeline from enquiry to execution, including quotations and negotiations, while guiding the Banqueting Coordinators and Operations teams.

Requirements include strong sales skills, extensive experience in banqueting or events, and the ability to

Qualifications

• Matric
• Experience in banqueting, conferencing or events management
• Strong sales skills
• Good contact base
• Hands on problem solving and calm under pressure
• Experience in hotel management software and POS software
• Ability to work in a team and independently
• Effective communication with staff and guests
• Honest and trustworthy
• Great attention to detail
• Presentable and well spoken
• Team player who leads by example
• Proactive in approach
• Interpersonal and leadership skills

Responsibilities

• Lead the banqueting department's commercial and operational success from enquiry to execution, driving revenue through proactive event sales.
• Oversee quotations, negotiations, and costing, ensuring forecasting accuracy and regulatory compliance.

Skills

Sales skills

Problem solving

Communication

Leadership

Team player

Proactive

Interpersonal skills

Presentable

Education

Matric

Tools

Hotel management software

Point of sale software

Job description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers.

Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined

Description:

The Banqueting Manager leads the commercial and operational success of the hotel's conferencing and banqueting department, driving revenue growth through proactive business development, client relationship management and event sales. This includes managing the full banqueting pipeline from enquiry to execution, overseeing quotations and negotiations, leading the Banqueting Coordinators and Operations teams, and ensuring accurate costing, forecasting and compliance with health, safety and liquor regulations.

Minimum Requirements:

• Matric
• Previous banqueting, conferencing or events management experience required, ideally in a sales or business development capacity
• Strong Sales Skills
• Good contact base
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Experience in Hotel management software and Point of sale software
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.