Banqueting Administrator

The Capital Hotels, Apartments & Resorts; Johannesburg; On-site; ZAR 180,000 - 240,000; Full time

Job summary

The Capital Hotels, Apartments & Resorts in Johannesburg is seeking a Banqueting Administrator to coordinate administrative, financial and operational aspects of the Banqueting Department, supporting conferences, events and banqueting functions.

You will maintain accurate function sheets, invoicing, reconciliations and revenue tracking, manage data across Protel and CRM systems, and liaise with Banqueting Managers, Coordinators, Sales, Finance and Operations to ensure seamless event execution.

Qualifications

• Matric
• Hospitality, Business Administration or Events qualification advantageous
• Experience in hotel or banqueting administration preferred
• Strong administrative and financial administration skills (invoicing, reconciliations, billing)
• Experience with Protel, CRM platforms or similar hotel/reporting systems advantageous
• Good Excel and Word skills
• Team player for collaborative work with staff and guests
• Excellent presentation and communication abilities

Responsibilities

• Coordinate administrative, financial and operational aspects of the Banqueting Department for conferences, events and banqueting functions.
• Maintain function sheets, event documentation and booking records, process billing, invoicing, reconciliations and revenue tracking.
• Manage data across Protel and CRM systems and liaise with Banqueting Managers, Coordinators, Sales, Finance and Operations to support seamless event execution.

Education

Hospitality, Business Administration or Events qualification advantageous

Tools

Protel

CRM platforms

Excel

Word

Job description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don't manage managers, we are all simply doers. Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don't need to or want to wait for approval. We recruit on experience but promote on values - the core of which is rigor, disciplined thought and disciplined

Description:

The Banqueting Administrator is responsible for the administrative, financial and operational coordination of the Banqueting Department, supporting the planning and execution of conferences, events and banqueting functions. You will also: maintain accurate function sheets, event documentation and booking records, process billing, invoicing, reconciliations and revenue tracking, manage data across Protel and CRM systems, and liaise with Banqueting Managers, Coordinators, Sales, Finance and Operations to support seamless event execution.

Minimum Requirements:

• Matric
• Hospitality, Business Administration or Events qualification advantageous
• Previous experience in hotel or banqueting administration preferred
• Strong administrative and financial administration skills (invoicing, reconciliations, billing)
• Experience with Protel, CRM platforms or similar hotel/reporting systems advantageous
• Good Excel and Word skills
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approachInterpersonal skills
• Leadership skills

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.