Banqueting Manager

The Capital Hotels, Apartments & Resorts; Cape Town; On-site; ZAR 400,000 - 650,000; Full time

Job summary

The Banqueting Manager at The Capital Hotels, Apartments & Resorts leads the commercial and operational success of the hotel’s conferencing and banqueting department, driving growth through proactive business development and client relationships.

This role includes managing the full banqueting pipeline from enquiry to execution, overseeing quotations and negotiations, and guiding the Banqueting Coordinators and Operations teams to ensure proper costing, forecasting and compliance with health and

Qualifications

• Matric required.
• Experience in banqueting, conferencing or events management.
• Strong sales skills.
• Good contact base.
• Ability to work under pressure.
• Experience in hotel management software and POS software.

Responsibilities

• Lead banqueting and conferencing operations and revenue growth.
• Oversee quotations and negotiations.
• Lead Banqueting Coordinators and Operations teams.
• Ensure accurate costing, forecasting and compliance with health, safety and liquor regulations.

Skills

Strong Sales Skills

Problem Solving

Teamwork

Communication

Attention to detail

Presentable

Leadership

Interpersonal skills

Proactive attitude

Team leadership

Problem solving under pressure

Education

Matric

Tools

Hotel management software

Point of sale (POS) software

Job description

The Capital Hotels stands for equal opportunity while transforming the Hospitality Industry into a modern aspirational industry once again. We believe that the industry is broken and needs to reinvent the image of service and hospitality. We are achieving this through our incredible staff culture. Our dedicated staff believe in offering the highest level of guest service to our guests while maintaining their dignity and integrity. Our staff are our everything!

WHY WORK FOR US?

Our staff love coming to work as they feel respected, appreciated, heard, successful and secure. Imagine a company where managers don’t manage managers, we are all simply doers. Making decisions in regard to our best employees also comes fast, where we recognise talent and reward it quickly through promotions. We don’t need to or want to wait for approval. We recruit on experience but promote on values — the core of which is rigor, disciplined thought and disciplined

Description:

The Banqueting Manager leads the commercial and operational success of the hotel’s conferencing and banqueting department, driving revenue growth through proactive business development, client relationship management and event sales. This includes managing the full banqueting pipeline from enquiry to execution, overseeing quotations and negotiations, leading the Banqueting Coordinators and Operations teams, and ensuring accurate costing, forecasting and compliance with health, safety and liquor regulations.

Minimum Requirements:

• Matric
• Previous banqueting, conferencing or events management experience required, ideally in a sales or business development capacity
• Strong Sales Skills
• Good contact base
• Hands on Problem Solving approach and the ability to remain calm under pressure
• Experience in Hotel management software and Point of sale software
• Ability to work as part of a team, as well as independently
• Effective communication with members of staff as well as Guests of the Hotel
• Honest and trustworthy beyond approach
• Great attention to detail
• Presentable and well spoken
• Team Player who leads by example
• Proactive in approach
• Interpersonal skills
• Leadership skills

Please note that relocation costs will be for your own expense should your application be successful and you reside outside of the city where the Hotel is located.